Experience strategy and design director@Boroyan Consulting
Verified
Versatile experience strategist with over 15 years of experience leading transformational change through innovative customer experience strategy, design leadership, and digital innovation. As an Emmy Award-winning executive, I have a proven ability to shape and lead global organizations in delivering industry-defining digital products, services, and brand experiences. Adept at overseeing multimillion-dollar initiatives, aligning cross-functional teams, and optimizing operational efficiency to accelerate business growth. A strategic leader skilled in harnessing design thinking, generative AI, and primary research to drive user-centric solutions that meet key business objectives. Passionate about cultivating high-performance teams, driving innovation, and delivering measurable outcomes that transform the customer experience and elevate organizational success.More...