Charlotte Giffen is the Customer Success Director at BMT, where she spearheads strategic initiatives to enhance client satisfaction and retention. With over a decade of experience in customer relations, Charlotte has successfully led her team to achieve a 95% client retention rate, significantly boosting the company's growth. Her innovative approach to customer engagement and her ability to cultivate strong client relationships have made her a pivotal force in BMT's success.More...
Jim Price
Senior Consultant@BMT
Verified
With around 20yrs experience as a consultant working with organisation development and change, I now work with clients across a wide variety of business sectors, stretching from the MoD to Private Businesses.More...