Director of CX Operations@Blue Cross Blue Shield of Louisiana
Verified
Results-driven IT Product/Program Manager and Business Development Professional with over 25 years of experience leading cross-functional teams and driving business growth. Skilled in software development lifecycle (SDLC), customer experience (CX) analytics, and agile methodologies, I specialize in optimizing operations, implementing AI-driven solutions, and enhancing customer engagement. With a strong background in executive communication, strategic planning, and large-scale project management, I thrive in fast-paced environments that require creative problem-solving and decisive action. Fluent in Mandarin Chinese, I bring a global perspective to business strategy and development. Currently seeking contract opportunities where I can leverage my expertise to drive innovation and efficiency.More...
Quintina Ricks
Project Manager@Qwin Management & Consulting Group
Verified
Quintina Ricks, as the Project Manager at Qwin Management & Consulting Group, is responsible for overseeing various projects, ensuring they are completed on time, within budget, and meet the company's quality standards. She coordinates with different teams, manages resources, and communicates with stakeholders to ensure project success. Quintina's role also involves risk management, problem-solving, and strategic planning. Her leadership and organizational skills are crucial in ensuring the smooth execution of projects, contributing to the company's growth and success.More...
Melissa LeMaire
Business Owner@The White Tulip Co
Verified
As Melissa LeMaire, the Business Owner at The White Tulip Co., I have successfully established a reputable brand known for its quality and customer service. I have significantly increased the company's revenue and expanded its customer base. I have also implemented innovative marketing strategies that have boosted the company's visibility and brand recognition. Furthermore, I have developed and maintained strong relationships with vendors and suppliers, ensuring smooth business operations. My leadership has resulted in a motivated team, contributing to the overall success of the business.More...