Graduated in Language and Literature from UFMG, with extensive experience in language teaching, text revision, and correction, I began my career in the education sector, working as a teacher and editor, helping students and companies improve their written and oral communication skills. Later, I gained expertise in customer service, event organization, and operations coordination at a convention center, where I managed teams and optimized operational processes to achieve consistent results.
Recently, I completed an exchange program in Australia, where I improved my English and broadened my cultural and professional perspective. During this period, I also completed courses in graphic design and photography, integrating creative and technical skills that allow me to work with visual creation and content production.
My focus is to combine my strong foundation in language and communication with visual and organizational skills to deliver creative and strategic solutions. I seek opportunities that value interdisciplinarity and allow me to contribute with innovation and excellence.More...
Roberta Praes
Client Success Strategist & Recruitment Superhero@The Right Place Recruitment
Verified
Dynamic and results-driven Client Success Manager with over 10 years of experience providing world-class support to stakeholders and teams. I excel at managing complex operations, ensuring smooth communication, and delivering exceptional service to clients. With a strong background in managing calendars, organizing high-stakes meetings, and handling confidential documents, I am adept at keeping everything running efficiently.
Having led and mentored teams, including managing over 90 agents, I’m skilled in hiring, training, and achieving KPIs. My exceptional communication and interpersonal skills have helped me foster strong relationships with clients and internal teams, ensuring everyone feels valued and supported.
In the past 2 years, I had the privilege to mediate the placement of more than 600 talents worldwide, ensuring a seamless and positive experience for all parties. Work-life balance, a healthy work environment, and efficient communication are core values to me. Targeting talent, skills, and capacity and assisting people to get where they can thrive is my work passion and motivation.More...