Yannick Naho is a dynamic Service Delivery Operations Manager at Tek-experts (Now Teknowledge) with experience across telecom, enterprise technology, and government environments. He has led complex B2B and B2G relationships, working closely with clients, technical teams, and executives to deliver high-impact solutions and long-term value. He is currently managing large, multidisciplinary teams delivering technical support across EMEA, with focus on KPI-driven performance and aligning people, processes, and resources to client business needs. Beyond his current role, Yannick also advises through a co-owned IT infrastructure consulting firm, providing tailored solutions to meet the unique needs of diverse clients.More...