Samantha Roy is a highly committed and skilled Field Marketing Coordinator with Axis Communications. She has a bachelor’s of Business Administration with a focus on Marketing and has spent over 3 years developing her expertise in event marketing strategies, planning, and execution. Samantha's role at Axis Communications involves leading various marketing initiatives, coordinating events, and liaising with sales teams to achieve business goals. Her strong interpersonal skills, creative thought process, and data-driven approach make her a key player in the marketing team. Samantha's dedication and passion for her work have been instrumental in driving the company's growth and market presence.More...
Chris LeBlanc
Technical Support Engineer - L2@Axis Communications / 2N
Verified
I am a proficient Technical Support Engineer - L2 at Axis Communications / 2N, with 15 years experience in white glove technical support.
I have extensive knowledge and experience in network troubleshooting and communication systems, especially in the area of SIP, RTSP/NVR and physical Access Control.
My professional journey is marked by my innovative problem-solving skills and deep understanding of technical support processes.
I am passionate about helping clients navigate through technical issues and dedicated to providing high-quality customer service.
My technical proficiency and customer-oriented approach make me a highly sought-after professional in his field.More...
Joanna Svärd
Creative professional. Content Creator. Copywriter. Marketing Fairy.@Joanna Svärd Co
Verified
Joanna Svärd is a seasoned creative professional with a strong focus on content creation, copywriting, and marketing. She is currently leveraging her skills at Joanna Svärd Co. where she uses her creative prowess to boost brand visibility, enhance customer engagement, and drive business growth. Known for her innovative approach, Joanna effectively combines creativity and strategic thinking to deliver compelling content and marketing solutions. Her work is characterized by a unique blend of creativity, precision, and a deep understanding of market trends and consumer behavior.More...
Radha Raman
Marketing Director, APJ@Axis Communications
Verified
Experienced B2B marketing leader specialised in designing, executing and measuring of strategic marketing programs that help enable the business and contribute to the sales pipeline.
My career adventures cover marketing from mobile network telco to TV broadcast systems, OTT streaming platforms, and video surveillance technologies.
Specialise in go-to-market strategies, demand generation campaigns, pipeline analysis, marketing program transformation, land and expand marketing including lead generation programs, partner, distribution and channel marketing, strategic events, digital channels, brand management, market research, content marketing, PR, social and orchestrating ABM.More...
Taryn Foley
Senior Field Marketing Coordinator@Axis Communications
Verified
Benjamin Bolduc
Team Lead, Technical Services@Axis Communications
Verified
Team Lead, Technical Services
Axis Communications - Chelmsford, MA
May 2023 to Present
Assist the Technical Services Manager in coaching and supervision of all Technical Services team activities with emphasis on training plans and personnel development.
Provide daily direction and communication to maintain a high level of service in our solutions center.
Ensure that calls are answered in a timely, efficient and knowledgeable manner. Provide continuous evaluation of processes and procedures.
Provide input to the Technical Services Manager on performance review assessments of team members.
Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Manage continuous improvement projects within the solutions center.
Gather, present, and analyze performance metrics at the team and individual level.
Assign and coordinate work projects as well develop team member phone support and chat support schedules.
Act as the main point of contact for customer escalation to management and assist in resolving the complex technical support inquiries.
Work with the Technical Services Trainer to assist in managing the training initiatives within the support team.
Assist in developing training materials to be used internally by the support team, and maintain and update all training materials as needed.
Respond to and manage the resolution of internal escalated issues from Regional Sales Managers, Field Sales Engineers, and others at the discretion of management.
Use appropriate judgment in upward communication regarding department or employee concerns.
Assist with recruiting efforts and onboarding of new staff.More...
Amanda Gallahan
Sales Development Manager@Motion
Verified
Amanda Gallahan, as the Sales Development Manager at Motion, has consistently driven remarkable growth, spearheading a 40% increase in lead generation over the past year. Under her leadership, the sales team achieved a record-breaking $10 million in new business revenue, setting a new benchmark for the inside sales center. Her commitment to mentorship has also been pivotal, with her team members achieving a 30% promotion rate within the organization.More...
Verone Matoto
HR Administrative Assistant@NA
Verified
I'm a seasoned professional with over 10 years of experience in Human Resources, Administrative Assistance, and Executive Assistance. Skilled in supporting managers and top executives; specializes in handling travel arrangements, expense management & reporting, email management efficiently.More...