I am a dedicated and experienced professional with a strong background in business development, project management, and technical writing. With a bachelor’s degree in business administration and information systems, along with a range of certifications in IT and project management, I bring a diverse skill set to the table. My extensive experience at IBM in various roles, both on-site and remote, has equipped me with the ability to lead teams, manage projects effectively, and build strong client relationships. I am fluent in English, Spanish, and Portuguese, with a basic understanding of French and ongoing Mandarin studies. My goal is to leverage my expertise and skills to drive business growth and success in a dynamic environment. International Experience, Started Career at AT&T Telecommunications in Miami Florida in IT, 4 Languages, Native English, Including Developing technical documentation for systems, applications and processes and presenting at key meetings to discuss Software Progress Work done in conjunction with customer contracts and Requests for Service to ensure accuracy, quality, and consistency by coordinating technical and editorial reviews and required execution. Scope change management, weekly meeting with client and project managers to discuss project issues and solutions for better project management. Updating and maintaining financial data and hours worked by team members, Keeping Service Requests Updated, along with scope and work changes, requests to help developers. Development of Internet-based systems, Navigation and Search. Programming logic and knowledge of SQL. Advanced knowledge of UML, Software Documentation, Software Development Planning, Documentation Skills, Database, Data Extraction for Analysis, Relational Database, ERP Management Information Systems, and others,More...