Game-Changing, innovative, and high-achieving director with extensive leadership experience delivering on enterprise customer relationships. Experience building strategic partnerships between customers and partners using business acumen to deliver business value, leading to customer adoption and engagement.
Transparent and empowering leader who collaborates with internal teams, utilizing business intelligence and customer value to ensure ongoing customer success. Committed to teamwork that cuts through chaos, keeping customers inspired and on course through even the most stressful, fast-paced scenarios.
Exceptionally organized and flexible, with an ability to bring together the right people and resources to ensure customer success. Conducts operational and financial analysis to highlight key customer value drivers and deliver business insights to internal executive stakeholders.
Collaborative and influential team leader who quickly builds rapport and trust with CS Managers to build a highly functional team capable of executing corporate goals and achieving revenue KPIs.More...