Theresa Eason, as a server at Applebees International, plays a critical role in customer satisfaction and overall restaurant operations. Her responsibilities include delivering food and beverages accurately and promptly, ensuring high-quality customer service, handling cash transactions, and maintaining cleanliness in the restaurant. Theresa's excellent interpersonal skills, attention to detail, and dedication to her role significantly contribute to the positive dining experience of our customers. Her performance is aligned with Applebees' commitment to providing a welcoming, friendly environment and exceptional dining experience.More...
Matt McCormick
Customer Support Manager@MCR Technologies
Verified
As Matt McCormick, the Customer Support Manager at MCR Technologies, I have successfully led a team of customer service representatives, improving customer satisfaction rates by 30%. I have implemented new training programs for new hires, reducing the onboarding process by two weeks. I have also streamlined the customer complaint resolution process, resulting in a 40% decrease in repeat complaints. Additionally, I have developed a new customer feedback system that has significantly improved our product development and service delivery.More...
María Carolina Miranda Recasens
Owner@Ivory Catering
Verified
Sólida experiencia en diversos sectores, destacándo en ventas en hotelería, gastronomía y seguros. He desempeñado roles significativos como coordinadora de viajes corporativos, donde gestione la planificación y ejecución de itinerarios, asegurando la satisfacción del cliente. Además, trabajé como Control de Proyectos en donde me ha permitido optimizar recursos y cumplir con objetivos establecidos.
Como jefa de área recreacional, he liderado un equipo de mucamas, demostrando habilidades de gestión y supervisión en la administración hotelera. Mi enfoque en la atención al cliente y la eficiencia operativa ha contribuido al éxito de las áreas que has dirigido. Esta combinación de habilidades en ventas, coordinación y liderazgo me posiciona como una profesional versátil y valiosa en el sector.More...