Experienced operational specialist in contact centers. Managing multiple channels, verticals and covering all areas of customer contact.
12 experience in off-shoring trusted UK Brands to Cape Town at a large corporate, and recently part of the start up team, building amplify5, a disruptor to the outsource market.More...
Ryan Kleynhans
Operations Director@amplify5
Verified
Ryan Kleynhans is an accomplished professional, currently serving as the Operations Director at Amplify5. He brings with him a wealth of experience in business operations, project management, and strategic planning. Ryan's exceptional leadership and organizational skills have been crucial in driving the company's operational efficiency and overall business success. He is known for his ability to develop and implement operational strategies that optimize productivity and growth. Ryan’s passion for technology and innovation has played a significant role in steering Amplify5 towards its business objectives. Prior to Amplify5, Ryan held key positions in several reputable companies where he honed his skills in operations management.More...
Emma Bushell
Leadership Development Manager@amplify5
Verified
Experienced contact centre leadership expert. Developing off shore teams to deliver to an international standard.
A strong background in Contact Center operations, Quality Management and Leadership Development.More...