Customer Service Representative at Alorica Guatemala, providing exceptional support and fostering positive customer relationships. With over three years of experience in the industry, I am passionate about enhancing customer satisfaction and always eager to learn new skills. Outside of work, I enjoy playing music and illustrationMore...
Gretchen Esplana
@AloricaDR
Verified
Tsvetan Petrov
Customer service specialist@AloricaDR
Verified
As a customer service specialist at AloricaDR, Tsvetan Petrov has successfully managed to enhance customer satisfaction by effectively resolving complex issues and providing prompt assistance. He has consistently met and surpassed performance metrics, demonstrating excellent communication and problem-solving skills. Tsvetan has also contributed to team success by sharing his expertise and knowledge with colleagues, fostering a supportive and efficient work environment.More...
Jessel Mitchao
Executive Assistant@WPP7 TRADING
Verified
I am Jessel D. Mitchao, a dedicated and versatile professional with experience in administrative support, virtual assistance, customer service, and sales. With a background in Electronics and Communications Engineering and additional certifications in bookkeeping, social media marketing, and technical training, I bring both technical knowledge and practical skills to the table.
Throughout my career, I have handled various roles—from being a customer service and education teacher, working in Virtual Assistant industry to being an executive Secretary of a private company. I am proficient in tools such as Canva, QuickBooks, AutoCAD, and various accounting software. I take pride in my ability to learn quickly, adapt to new challenges, and maintain a positive and collaborative attitude in every role I take on.
I am eager to contribute my experience and enthusiasm to your team and would appreciate the opportunity to discuss how I can support your organization’s goals.More...
Angel Cecilio Guerrero Mendieta
Business Analyst / Project Manager@Paulus Music
Verified
Angel Cecilio Guerrero Mendieta is a highly skilled Business Analyst and Project Manager currently working at Paulus Music company. With a strong background in business operations and project management, he has proven himself to be a vital asset in the music industry. Angel's expertise lies in analyzing business needs, formulating strategic plans, managing projects, and ensuring timely delivery. His excellent problem-solving skills and ability to work under pressure have helped him thrive in challenging environments. Angel believes in the power of music and its ability to connect people, and he is passionate about contributing to the industry in meaningful ways. His keen eye for detail, coupled with his strong business acumen, makes him a valuable player in the fast-paced, dynamic field of music business.More...
Jomy Garrido
Quality Assurance Specialist
Verified
As Jomy Garrido, a Quality Assurance Specialist, I have successfully implemented and maintained quality assurance standards and procedures in various projects, significantly reducing error rates. I have also been instrumental in identifying and rectifying defects in products and processes, leading to improved efficiency and customer satisfaction. I have successfully led teams in conducting audits and have consistently ensured compliance with industry regulations. My excellent problem-solving skills have been crucial in troubleshooting and preventing potential issues. I have also been recognized for my ability to train staff on quality assurance protocols.More...
Albert Shamir Galvá De Jesús
Data Analyst@KORE Wireless
Verified
📊 Data Analyst with experience in interpreting and analyzing data
🧩 Creatively solves problems by optimizing organizational data use
🔍 Highly analytical, process-oriented, with in-depth database knowledgeMore...