Dennis Joel's Posts
- Dennis Joel Briones
Customer service specialist @GetMosh
is willing to share expertiseEmpathetic Customer Engagement for Startups How I can help you
I ensure customer satisfaction by managing support tasks efficiently. Starting with system checks, I prioritize urgent tickets, deliver clear solutions, and document interactions. My proactive approach aligns with team goals, enhancing product and customer experience.
People I am looking for
- SaaS, e-commerce, health & wellness, tech industries - Tier 2 support, payment issues, account escalations - Customer Support Team Lead, team management, workflow improvement - Order inquiries, product questions, HIPAA-aware support
Experience & Cases
- Billing errors, duplicate charges, refund requests - Technical troubleshooting, app syncing, bug escalation - Order tracking, return requests, pre-sale inquiries - Subscription questions, medication deliveries, account updates
How to contact
- Dennis Joel Briones
Customer service specialist @GetMosh
is looking for a jobCustomer Service Specialist Role About myself
With extensive experience in SaaS and e-commerce, I've excelled in live chat and support roles, handling complex issues with empathy and precision. As a Team Lead at Wearsafe Labs, I enhanced workflows and trained new agents, ensuring high-quality service.
Job Description
Seeking a dynamic role that merges my customer support skills with a passion for technology. I aim to join a collaborative, mission-driven team where I can contribute meaningfully, continue learning, and support a product I truly believe in.
How to contact