Cathy Partin, as Customer Service/Account Management, you are responsible for maintaining and enhancing customer relationships. Your role includes managing client accounts, resolving any customer-related issues, and ensuring high levels of customer satisfaction. Your ability to communicate effectively and provide excellent service directly impacts customer loyalty and our company's reputation. You are also expected to identify opportunities for sales and business growth. Your performance will be evaluated based on customer feedback, retention rates, and sales growth.More...