Hazel McGuinness, as the Head of Transformation at Org, spearheaded a groundbreaking digital overhaul that increased operational efficiency by 40% within just two years. Under her leadership, Org successfully launched an innovative AI-driven customer service platform that boosted customer satisfaction scores to an all-time high. Hazel's strategic vision led to the seamless integration of sustainable practices across all departments, earning Org the prestigious Global Green Business Award. Her commitment to fostering a culture of continuous improvement resulted in a 25% increase in employee engagement and retention rates.More...
Niall Darby
Technology Specialist@ManpowerGroup
Verified
I’m an Information Technology Specialist and Customer Service Executive with many years of
experience in technical support and customer care. I excel at problem-solving and fostering
cross-functional collaboration to boost customer satisfaction and streamline processes. I
also demonstrate strong leadership and time management skills, focusing on continuous
professional growth and driving innovation in customer service.More...