Sr. Manager of Professional Services in Americas@8x8, Inc.
Verified
Versatile Senior Leader | SaaS & Communications Expert | Talent Builder | On-Camera Host
I’m a senior manager with a passion for developing consultative talent, driving retention, and elevating customer experience through strategic leadership and clear communication. With deep roots in SaaS and cloud communications, I bring both technical fluency and a people-first mindset to every challenge.
I’ve built and scaled prescriptive consulting programs that have transformed professional services teams into high-impact, customer-first organizations. As a de-escalation specialist and seasoned communicator, I’m skilled at turning complex problems into calm, focused solutions — whether in the boardroom, on client calls, or during live product webinars.
I’ve proudly served as a brand ambassador and MC, bringing energy and clarity to our mission both on camera and on stage. Over the past year, I’ve hosted quarterly product webinars, consistently translating product vision into audience engagement.
Whether leading teams, launching programs, or representing a brand, I deliver with precision, passion, and a focus on sustainable impact.More...
Samuel Gallegos
BDR -SDR -@8x8, Inc.
Verified
Michelle Kaltenberg
Sales Enablement Director
Verified
With more than 10 years in each Sales Enablement and Sales Management, I have successfully implemented sales strategies that significantly increased the company's revenue. I've developed and executed training programs that improved the sales team's performance. I've also streamlined sales processes and tools, which led to increased efficiency and productivity. My leadership has contributed to the consistent achievement of sales targets. I've also been instrumental in fostering cross-functional collaboration between the sales team and other departments.More...