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<100 people
Roles
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50%
Marketing
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50%
Customer Service
🖋️
50%
Copywriting
Geos
Work Background
Young's Pubs
Assistant Manager
Sep. 2021
London, England, United Kingdom · On-site
The London EDITION
Room Service Servers
Mar. 2019
London, England, United Kingdom
- Delivering extraordinary service in one of Marriott’s most iconic hotel in a high-pressure and dynamic work environment. - Responsible of the optimal delivery and completion of Room Service orders, from receiving the request to setting up the tray, ensuring adequate time management and delight guests upon serving in the room. - Liaising with other departments to provide the best service, ensuring requests completion, dealing with guest complaints and transforming problems into solution.
Cristiano A. Lombardi Produções e Eventos, based in UK
Director Of Operations
Aug. 2017 - Mar. 2019
London, England, United Kingdom
- Went back to free-lance and organizing corporate group events across Europe. Brazilian-based agencies contacted me in order to provide clients unique experiences in key outlets, restaurants and event spaces during their visit to Europe. - Communication, marketing, events production and enhancing brand relationships with clients.
Leeds Castle
Catering Assistant, Events Assistant
Dec. 2016 - Aug. 2017
Maidstone
- Responsible for coordinating and providing great service in the restaurants and cafes around the castle and during events inside the castle (Receptions, Weddings, Christmas parties). - Product quality control, supplier relationship management and operation of internal events
Cristiano A. Lombardi Produções e Eventos,
COMPANY AND OPERATIONS DIRECTOR
Feb. 2008 - Aug. 2016
Sao Paulo, Brazil
Created my own company assisted hospitality and marketing agencies in the consulting, planning, production and management of events across South America as a Project and Operations Manager. Including such events: - Olympic Games 2016 - Nissan Kicks Hotel (Hospitality Center) for Momentum Agency Rio de Janeiro - Brazilian Championship Finals League of Legends for Banco de Eventos 2016 - Louis Vuitton After Show Party - Rio de Janeiro for Banco de Eventos 2016 - Lollapalooza for Time 4 Fun – 2016 - System of A Down for Move Concerts – 2015 - One Direction for Move Concerts – 2015 - GM and Chevrolet Car Releases across Argentina, Brazil and Uruguay for Vintage Agency – August to November 2014 - Toyota Agri Exhibitions – 6 Events for Stap Comunicação - 2013 - Heineken in the Sky – Lollapalooza Brazil for The Street Marketing Company - 2012 - Project Manager - Confrarias Fiat, 24 Events for The Marketing Store Brazil – 2009 - Sao Paulo Carnaval for Sao Paulo Turismo - 2008
Requests
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Marketing & Brand Activation: Project Management
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