Claudio R P Carvalho

Senior System Administrator @Kyndryl

Tech SupportSystem AnalystIT

As a Senior System Administrator @ kyndryl, Claudio R P Carvalho plays a crucial role in managing the company customers' IT infrastructure, especially as a Middleware Administrator, responsible for maintaining critical web and application environments of different customers throughout his more than 15 years of experience. During this time Claudio worked on a few client projects, where the most critical client was an American financial institution which provides credit cards transactions for users all over the world. Responsible for troubleshooting and resolving issues, root cause analysis and prevention maintenance, security monitoring and remediation through security fixes installs, product upgrades especially working with IBM WebSphere Application Server and IBM Http Server. Also familiar with the Incident, Problem and Change management process.

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Work Background

IT Specialist

KyndrylIT Specialist

Sep. 2021Hortolândia, São Paulo, Brazil

IT Specialist

IBMIT Specialist

Sep. 2009 - Sep. 2021Hortolandia - SPIBM WebSphere v5.0, v5.1, v6.0, v6.1, v7.0, v8.0 – Administrator IBM HTTP Server v6.0, v6.1, v7.0, v8.0 – Administrator Apache v5.0, v5.5, v6.0 – Administrator Microsoft IIS v5.0, v6.0 – Administrator Microsoft FrontPage Server Extensions – Administrator Windows, Linux and AIX platform.

Analista de Suporte

SystemplanAnalista de Suporte

May. 2009 - Sep. 2009

Analista de Suporte

Sonda ProcworkAnalista de Suporte

May. 2008 - May. 2009

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