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Work Background
Executive Member European Academy Higth Management
European AcademyExecutive Member European Academy Higth Management
Sep. 2023São Paulo, Brazil and Lisboa Portugal · Remote
Service, Operations, and Relationship Director (Statutory)
GENNERA | AcademicOneService, Operations, and Relationship Director (Statutory)
Aug. 2016 - Jan. 2024Florianópolis, Santa Catarina, BrasilAnalyze and qualify M&A contracts. Control NPS, LTV, and CAC indicators. Define, implement and manage strategic, tactical, and operational indicators (OKRs - BSC). Managing and demonstrating the organization's P&L. Responsible for generating changes to the transition of technological innovation.
Solutions and Innovation Director
Sirios Group Ltda.Solutions and Innovation Director
May. 2013 - Jul. 2016Responsible for qualifying contracts, scope, schedule, costs, SLA, and project assumptions. Pipeline management of incremental and radical innovation. CHA evaluation of high-performance profiles. Drive and ensure alignment of Strategy and Operations (KPI's).
SAP B1 Unit Director / Consulting Manager
ITS GroupSAP B1 Unit Director / Consulting Manager
Jan. 2008 - Apr. 2013Responsible for ensuring the results of the SAP operation. National and International Project Management. Qualify contracts, scope, deadline, costs, and project assumptions. Structure and implement Project Office
Co-CEO
Inove-se Soluções DigitaisCo-CEO
Sep. 2002Florianópolis, Santa Catarina, Brasil · Hybrid

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