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Work Background
FreelanceTechnical & Support Consultant
Jun. 2019RemoteProvided technical expertise and tech support for companies and their customers regarding a
wide scope of software & online platforms not limited to: hosting & ssl, websites (Wordpress, Optimizepress), email marketing (Aweber, Mailchimp), calendar (Acuity, Calendly), social media & ads (Facebook, Instgram,Youtube), Video editing, Zoom, MIcrosoft office suite, Canva, Telegram etc.
Ministry of Foreign Affairs RomaniaIT Project Manager, Business Analyst & Technical Expert
Jun. 2010 - Aug. 2022Bucharest, Romania- Designed & led implementation of IT strategic projects, coordinated equipment delivery and installation to the diplomatic missions world wide.
- Provided technical support, supervised warranty & equipment failure issues, supervised IT systems tests/evaluations/auditing while following technical requirements.
- Created technical requirements for projects and evaluated technical proposals in public tenders for projects funded via EU development funds.
- Developed & trained instructors & specialized staff in using the equipment
and online platforms & guided IT staff on the implementation plan. - IT Infrastructure projects
- Logistics Project management;
- Strategic IT projects financed from EU and other external funds
- Resource management on implementing projects; - IT Acceptance testing and evaluation;
- Technical specifications;
- IT systems acquisitions and auditing; - Training: train the users and train the trainers and specialised personnel;
- Software platforms targeted towards citizens and foreigners (consular, e-visa, information, online library services) Projects involved in:
- 2021-2022 Upgrade storage, backup and replication systems for NVIS
- 2021-2022 Upgrade of the cryptographic core system for NVIS
- 2021-2022 Infrastructure upgrade of NVIS terminals for visa issuance - 2021 National Uniform Interface-Entry Exit System - National to Bruxelles - 2021 Infrastructure Upgrade for NVIS VPN system - 2021 Upgrade for the user monitoring redundant system part of NVIS system
- 2019 Accreditation Portal for Pres RO UE 2019
- 2018-2019 Romanian Presidency of the EU Council
- 2015 The implementation of online national ‘Law enforcement’ website
- 2013-2015 New measures for modernised and integrated management of services for citizens (SIMISC)
- 2012-2015 The On-Line Library of the Ministry of Foreign Affairs - 2012-2015 The Center for contact and support for the Romanian citizens – CCSCRS
- 2011-2014 E-viza - website for facilitating visa application
BRD Finance IFNIT Junior Project Manager
May. 2008 - Jun. 2010Bucharest, Romania● Filling in and editing Evolution Files, describing - for each requested IT program development - the business context in according with the Functional Specifications, detailing the Development Request;
● Creating and executing the Testing plan and Testing scenarios for program developments that are delivered for testing, so that the developed programs to be accepted;
● Based on test results, filling in the Anomaly Files for each failure that has occurred in respect of Business Specifications;
● Creating and delivering the required support for production environment implementation (training, communication, Procedures, User Guides, Working Instructions, Setup Manuals);
● Preparing the transition process with the end users:
● Participating, project related, in end users training;
● Providing assistance for Start-up and Putting Into Operation;
● Checking continuously that each program development that was released into the production environment works according to project specifications;
● Filling in the Evolution/Anomaly files needed for system maintenance of the production phase, describing - for each request - the business context in which the need for further development or the failure occurred, describing in detail the Modification Requests;
● Solving the anomalies that occur during System Maintenance tasks and are into the department duty;
● Executing daily and periodic tasks in according with the effective Work Instructions.
Millennium BankCustomer Service Representative
Oct. 2007 - May. 2008
Phoenix Trans Equus SRLIT Project Mangement & Business Analysis
Sep. 2005 - Oct. 2007Bucharest, Romania
Phoenix Trans Speditions SRLIT Project Mangement & Business Analysis (co-operation)
Sep. 2003 - Sep. 2005Bucharest, Romania• IT Business analysis;
• IT Project management & implementation;
• Network and System maintenance and servicing; • Acquisition of IT supplies & equipment.
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