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Work Background
Coca-Cola FEMSAGerente JR Business Partner de RH
Mar. 2024São Paulo, BrasilBusiness Partner da área de Operações e Distribuição com atuação a nível Brasil. Responsabilidades:
- Gerenciar programas de formação de colaboradores especialistas nas operações
- Promover e implementar programas de desenvoltimento e retenção de talentos
- Garantir cumprimento do CTMO acordado em Business Plan junto as operações
- Desenvolver soluções para os colaboradores alinhadas com o negócio e liderar mudanças
- Apoiar líderes na gestão de pessoas
- Analisar indicadores e propor melhorias e ações (DE&I, CTMO, Contratações e indicadores das áreas de negócio)
- Elaborar materiais executivos a Diretoria de RH e de Supply Chain
- Conduzir do ciclo de gestão de performance e feedbacks
- Conduzir do ciclo de gestão de talentos e mapeamento de sucessão
- Validação junto aos líderes de negócio nos processos de enquadramento e mérito de remuneração
- Acompanhar e apoiar no recrutamentos de líderes seniores
- Gestão do ciclo de desempenho de diretores e executivos de Supply Chain
- Promover a cultura organizacional e valores da empresa e aumentar o engajamento do time junto aos líderes
- Liderar e cocriar processos e soluções junto aos COEs e áreas de negócio considerando seu impacto
Atividades:
- Construção e implementação de programa para formação de líderes operativos em Supply Chain - Planejamento e implementação de programa de subsídio CNH junto as operações e educação corporativa
- Condução das reuniões de calibração de desempenho, 9box e mapeamento de sucessão
- Implementar os ciclos de pesquisas e comitês de clima organizacional
- Conexão entre área de design organizacional e áreas de negócio para otimização de recursos
Coca-Cola FEMSAContinuous Improvement Coordinator
Aug. 2022 - Mar. 2024Sumaré, São Paulo, BrazilResponsibilities:
- Multifunctional team management (direct and indirect);
- Consulting and Training on agile methodologies and frameworks;
- Definition of long-term strategy and implementation of OKRs;
- Construction and monitoring of project Roadmap;
- Propagation of the Best In Class Culture for Brazil operations (Workshops, Training, Site Visits, Recognition)
- Elaboration of results materials for the Distribution Board and monitoring of the cycle of performance evaluations and feedbacks
- Definition, planning and leadership in the implementation of the Continuous Improvement strategy and training programs
- Planning, implementation and follow-up of the implementation of the Distribution Operating Model (standardization of processes, management model, organizational structure and technology supported by development programs and training of leaders) in 47 DCs
- Prepare the area's budget according to corporate guidelines and budget control throughout the year Activities:
- Conducting training on the management model for results for operational leaders in Brazil;
- Management of cost reduction projects
- Support in the redesign of the Institutional Integration and Functional Onboarding of new people hired in distribution, prioritizing the employee's experience; customer needs and continuous process improvement;
- Support in the construction of the Engagement plan for middle managers (Panel + Recognition)
- Support in the construction of the Variable Compensation Scheme for delivery teams Results:
- 70+ Leaders trained directly in management models for results
- Improvement in KPIs associated with efficiency and delivery effectiveness initiatives (about +297k effective deliveries vs YTD 2022)
- Increase in the level of customer service by 1.77% (about +5.7k satisfied customers with their deliveries)
- Increase in the use and engagement of digital tools (+127k deliveries carried out correctly in the app);
Coca-Cola FEMSASupply Chain Trainee - Distribution
Jan. 2022 - Jul. 2022Responsibilities:
- Planning, implementation and monitoring of the implementation of the Distribution Operating Model (standardization of processes, management model, organizational structure and technology) in 47 DCs;
- Diagnosis of opportunities and process mapping;
- Stakeholder management;
- Record lessons learned and retrospective with the project team;
- Construction of reports for senior management;
- Conducting rituals (daily and weekly meetings, review and retrospective) Activities:
- Support in the construction and implementation of the leadership development program - LíderKOF for newly promoted employees;
- Diagnosis of climate and culture during implementation of operational changes project;
- Support in and implementation of FEMSA's innovation program in Brazil (Innovative Solutions Award editions 20/21/22) Results:
- Standardization of 15 processes in all DCs operating in Brazil (47 DCs);
- Dissemination of knowledge of agile methodologies to operational leaders;
- Improvement in KPIs related to implemented DMAIC projects (customer satisfaction, idle times, productivity and information assertiveness)
Coca-Cola FEMSASupply Chain Trainee - Continuous Improvement | Warehouse Logistics
Jan. 2021 - Dec. 2021Sumaré, São Paulo, BrasilResponsibilities:
- Promote and disseminate the culture of operational excellence and continuous improvement in the distribution department
- PMO of digitization and logistics productivity projects;
- Coordination and consulting of 10 simultaneous DMAIC projects;
- Construction of reports for senior management;
- Organization of the Green Belts training program;
- Organization of the Kaizen leadership training program; Activities:
- Statistical analysis for operations and projects;
- Monitoring and reporting of project indicators and savings;
- Support for the implementation of digital tools in the operation Results:
- Training of 12 green belts and 10 yellow belts;
- Increased productivity per employee by 4.9% vs. A.A.(+564UC/HC at YTD);
- Improved customer service indicators;
- Reduction of operating costs
Coca-Cola FEMSAContinuous Improvement and Manufacture Intern
Jan. 2020 - Dec. 2020Marília, São PauloConduct and facilitate the execution of 4 DMAIC and 2 Agile DMAIC projects:
- Schedule and conduct project meetings;
- Connect the stakeholders of each project;
- Define the voice of customer and client requirements
- Analyze process data;
- Validate root causes Main results:
- Gross material loss reduction;
- Production efficiency increase;
- Decrease in customer complaints;
- Increase in Wastewater treatment efficiency (ESG project)
Coca-Cola FEMSADistribution and Operations Intern
Feb. 2019 - Jan. 2020Marília, São PauloConduct a DMAIC project focused on Distribution Service Level to clients and connect the environmental head with operational units (DCs):
- Schedule and conduct project meetings;
- Data Analysis;
- Create training and communication material;
- Train operational levels on how to provide a better customer and client experience
- Pre-audit the DCs in the environmental themes
Main results:
- Increase in client and customers satisfaction levels;
- Environmental audit approval
FAPESPReasearch Scholarship
Jun. 2017 - May. 2018Scholarship conceived to research the generation of biogas from sugar cane vinasse
Semana de Engenharia AmbientalExternal Relations Officer
Aug. 2016 - Jul. 2017São Carlos e Região, BrasilConnect external partners and clients with the Environmental Engineering Week - Map client and partners requirements
- Analyze the requirements to select the best partners
Semana da Engenharia AmbientalInfraestructure Coordinator
Jun. 2014 - Jul. 2015Provide the necessary infrastructure for the Environmental Engineering week to occur:
- Classroom reservations;
- Coffee Breaks organization and contact with suppliers;
- Schedule hotels and plane tickets to the presenters
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