WaystarSenior QA Analyst
Aug. 2016 - Nov. 2017Led the implementation of an efficient test plan and case creation process, streamlining testing workflows and enhancing collaboration among QA analysts.
Documented testing procedures and best practices for new projects, facilitating knowledge transfer and onboarding of new team members.
Collaborated closely with QA testers, developers, and stakeholders to troubleshoot issues and address challenges, fostering a culture of continuous improvement and innovation.
Contributed valuable insights for process enhancement in Agile Retrospective meetings, leveraging expertise in SalesForce, TFS, SQL Server, and Visual Studio to drive product excellence.