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Network Power<100 people
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🧨100%
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✔️50%
IT
🧑💼50%
C-level Executive
Geos
Work Background
MADISON CAPITAL GROUP, LLCDirector of Information Technology
Aug. 2023 - Jul. 2024Charlotte, North Carolina, United StatesAs Director of IT for a rapidly growing real estate investment and development firm, I led the modernization and unification of technology operations across six diverse business units under a single holding group. I transitioned all IT services in-house from a third-party MSP, developed scalable infrastructure, and built a secure, cloud-first IT environment that supports accelerated growth and operational excellence. 🔹 Key Achievements & Impact:
Reduced IT dependency on third-party vendors by transitioning to fully in-house IT operations, including creating SOPs, hiring staff, and regaining full control over network and systems management. Boosted operational efficiency by 35% through the deployment of Atera RMM, enabling endpoint patch automation, AI scripting, remote support, and integrated ticketing — improving help desk resolution time. Improved collaboration and file access by integrating Microsoft Teams with existing SharePoint architecture, enhancing user productivity across business units. Elevated security posture with the introduction of Mimecast phishing simulation and training, achieving high engagement and measurable risk reduction across user groups. Built a Zero-Trust security framework using ThreatLocker, enabling application-level control and pre-execution approvals to harden endpoint defenses. Led IT buildouts for multiple new development sites, overseeing structured cabling, hardware installation, and system optimization to support seamless leasing operations and tenant onboarding. 🔹 Leadership & Strategic Focus:
Directed IT operations and strategic planning across six unique subsidiaries, balancing individual business needs with overarching corporate standards. Scaled the internal IT team from the ground up, hiring and mentoring a Network Engineer and Help Desk Assistant to support growth and reduce response times.
BT IT ServiceSelf Employed
Oct. 2022 - Aug. 2023Charlotte, North Carolina, United StatesAs a self-employed IT consultant, I specialized in delivering cutting-edge smart home and high-performance network solutions to residential and small business clients across the East Coast. I combined hands-on expertise in emerging technologies with a focus on reliability, efficiency, and user-friendly automation to help clients modernize their environments and optimize connectivity. Key Achievements: Boosted remote business reliability for Capital Weather Group’s executive team by designing a fully redundant, solar-powered home office network with WiFi 7, multi-gig Ethernet, and dual internet uplinks — ensuring 24/7 uptime and continuity for a mission-critical remote workforce. Enhanced WAN performance and network speed across CWG’s corporate footprint through multi-gig fiber upgrades and WiFi 7 deployment, increasing remote operational throughput. Integrated over a dozen smart home platforms using Synology NAS and Scrypted to build centralized Apple HomeKit bridges, enabling seamless control via Siri and eliminating device fragmentation. Designed and implemented secure, high-speed home networks with 10G Ethernet, next-gen mesh WiFi, and robust firewalls to ensure performance and scalability. Streamlined smart home ecosystems by unifying Zigbee, Z-Wave, Matter, Wi-Fi, and Bluetooth devices into cohesive automation systems managed through Alexa and Google Home, simplifying end-user experience and reducing troubleshooting. Delivered tailored smart automation solutions including smart thermostats, lighting, irrigation, security, and entertainment systems (Google/Roku/Apple TV), enhancing functionality and energy efficiency for clients. Recognized for creating enterprise-grade reliability in residential settings, ensuring clients enjoyed commercial-level uptime and performance in personal environments.
Precision Concepts International LLCDirector of IT
May. 2014 - Oct. 2022Mooresville, NC🔹 Director of IT | Transforming Technology into Business Value | Global IT Leadership | Cybersecurity & M&A Integration Specialist I’m a results-driven IT leader with a passion for building scalable, secure, and high-performing technology environments that empower people and drive business growth. As Director of IT at Precision Concepts, I’ve led global IT operations across 12 sites in 4 countries, supporting 1,250+ employees with seamless technology integration, operational efficiency, and cybersecurity excellence. My leadership style is hands-on, collaborative, and focused on outcomes. I don’t just manage systems — I modernize them. From consolidating 12 legacy Active Directory domains into a unified, cloud-enabled Microsoft 365 environment to driving multiple M&A integrations, I’ve consistently delivered measurable improvements in performance, security, and user experience. ✅ What sets me apart: Achieved a 100% Arctic Wolf secure score and 80%+ security training compliance — safeguarding data and operations across cloud and on-prem environments Led network and infrastructure modernization, including standardized Cisco switching, Ruckus wireless, SonicWall firewalls, and VMware ESXi with Windows Server 2019+ Strengthened business continuity with disaster recovery planning via Druva Phoenix and AWS, and bolstered mobile security using Always-on VPN and Prey Spearheaded a successful Infor M3 ERP/CRM implementation, improving system integration, reporting, and operational agility Deployed Microsoft Teams Rooms and drove user adoption of Teams, enhancing collaboration across global teams Delivered IT operations under budget year over year by aligning tech investments with business strategy and optimizing spend I believe IT should not only support the business — it should accelerate it. Let’s connect if you’re looking for a proven IT executive who blends technical depth with strategic vision — and delivers results that matter.
InVue Security ProductsNetwork Engineer
Jul. 2010 - Apr. 2014Charlotte, NCAs Network Engineer at InVue, I led global infrastructure upgrades and network optimization projects that supported nearly 200 users across 5 countries. My work directly enhanced performance, security, and operational efficiency while reducing costs and future-proofing the organization’s IT environment. Key Achievements: Standardized global offices on Gigabit Ethernet and Metro Ethernet, increasing network speed and reliability. Streamlined 3COM NBX VOIP systems, implemented 4-digit dialing, and upgraded to SIP-enabled Polycom phones, reducing telecom costs and improving communications. Established BGP peering for internet failover and IBM System i High Availability, supporting business continuity. Migrated all users to Windows 7/8.1 x64 and Office 2013, boosting consistency and user experience. Virtualized all physical servers using VMware ESXi 4.1/5.0 on NetApp SAN, upgrading to Windows Server 2008 R2 to increase uptime and scalability. Deployed SonicWall firewalls and Ruckus Wireless with RADIUS, enhancing security and wireless reliability. Successfully migrated email from a third-party provider to Office 365 Enterprise, improving scalability and reducing licensing complexity. Automated patching, imaging, and inventory using WSUS, WDS, PDQ Deploy, Spiceworks, and HP IMC, reducing IT maintenance time and human error. Partnered with customers and internal teams to deploy digital signage solutions integrated with InVue’s product line, adding value and expanding market capabilities.
Wells FargoPC/LAN Analyst
May. 2010 - Jul. 2010·Worked with the Business Banking Support Group (BBSG) to migrate over 300 Wachovia business banking employees to the Wells Fargo platform
Alexander Youth NetworkIT Volunteer
Nov. 2009 - Apr. 2011Charlotte, NC·Assisted with IT projects as determined by AYN's Lead Network Administrator
·Provided support during recent major network upgrade, replacing switches and upgrading wiring
·Used Acronis to image donated computer equipment with organization's standardized Windows setup
Komet USA LLCIT Manager
Aug. 2006 - Nov. 2009As IT Manager for Komet USA, I built the company’s IT infrastructure from the ground up, scaling the U.S. division from a 4-user startup to a fully operational environment supporting over 80 users within just 4 months. I partnered directly with the CEO, CIO, and COO to define strategic priorities and deliver IT solutions aligned with aggressive business growth goals. Key Achievements: Scaled IT operations 20x in 4 months, building all infrastructure from scratch to support 80+ users across desktop, notebook, and tablet environments. Saved over $70,000 in startup costs through strategic vendor negotiations and competitive sourcing. Built and maintained a robust server environment, including 8 HP ProLiant DL380 servers, HP ProCurve networking gear, and an 80-extension Interactive Intelligence SIP phone system with ACD/IVR for call center operations. Reduced telecom expenses by $4,000/month through renegotiated cellular and landline contracts, delivering long-term savings. Developed standardized desktop builds, imaging processes, and Group Policy controls using Active Directory OUs, improving endpoint security and administrative efficiency. Managed a diverse fleet of 60+ mobile devices and 25+ desktop PCs, supporting a national sales team and in-house staff with reliable, secure computing. Led a corporate office relocation, completing the project $10,000 under budget while ensuring zero business disruption. Integrated and maintained a front-end CRM system to support data flows into Microsoft Dynamics AX 4.0, improving sales and operations insight. Championed cybersecurity best practices by recommending and implementing security-focused technologies during infrastructure build-out. This role highlighted my ability to deliver rapid IT scaling, tight cost control, and enterprise-grade infrastructure under aggressive timelines — all while aligning with executive leadership and business strategy.
United States Air ForceData Communications Training Program Manager
Oct. 2004 - Aug. 2006·Additional responsibility as a Network Administrator
·Chosen by board from 100 of my peers to establish the first formal classroom training for our aircraft
·Lead instructor for more than 20 data communication specialists
·Supervisor for 10 airmen, instructors and students
·Network Administrator for unit with over 160 computers and 400 user accounts
·Hand-picked to assist with the largest aircraft modernization project in over 20 years, including in-flight internet access and an integrated all digital telephone system
·Utilized Microsoft Project to track project milestone deadlines and completion
·Designed and developed training materials in Microsoft Office Suite 2003
·Assisted with Windows XP migration, completed 3 months before deadline
United States Air ForceAirborne Communications Data Instructor
Sep. 1998 - Oct. 2004·Additional responsibility as Team Computer Custodian
·Appointed as Team Data Supervisor, responsible for supervision and shift scheduling for 6 airmen
·Primary instructor for over 40 communication professionals, oversaw on-the-job training as well as career development, continuing education, and routine currency training
·Assisted in the migration from a proprietary 286-based messaging system to a standardized system based on a Windows 2000 Server/Professional environment
·Provided various communications support (phone, radio, data, satellite) for high-level government officials, including Secretary of Defense, Secretary of State, and the Joint Chiefs of Staff
·Provided connectivity with upper-level government agencies for crews of up to 114 people
Jim Baier, Inc.Computer Consultant
Nov. 1997 - Sep. 1998·Worked directly with dealership owner and managers to meet project expectations and deadlines
·Primary technology point of contact for a dealership with two locations
·Designed software to enable automated generation of inventory lists
·Maintained over 20 computer systems with over 40 users
·Coordinated network installation for both dealership locations, encompassing all outlying buildings and allowing employees access to Ford, Chrysler, and GMC networks
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