ApteanAssociate Software Engineer
Jul. 2020 - Oct. 2021Bengaluru, Karnataka, India• Worked extensively on the Aptean Respond CRM product, an enterprise case and complaints management system used by organizations such as the Royal Bank of Scotland
• Improved the UI/UX of various modules in the product, increasing engagement with web pages
• Identified and resolved legacy bugs, improving the performance of the product
• Acted as Scrum Master, increasing iteration success rate from 60% to 90%
• Developed a vulnerability detection feature to identify vulnerable cases by detecting vulnerable words in sentences