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Work Background
American Eagle Institute - China Director of Operations
Oct. 2023Taiping District, Taichung City, TaiwanStepping into the role of director of operations at Eagle American Institute, I’m blending my love for language, culture, and tech to redefine the English learning journey in Taiwan. While my day-to-day sees me streamlining operations and supporting our awesome educators, my bigger vision is to fuse AI and human touch, making learning personal, dynamic, and globally relevant. Coming from a consultancy background, especially with a twist of AI, I’m super excited about the digital transformation we're spearheading. Engaging chats at industry events, brainstorming with fellow educators, or just catching up with tech buffs on LinkedIn, I’m all ears for innovations. At the heart of it all, I believe in the power of education to bridge cultures and open minds. Here’s to fostering an environment where every learner flourishes and every dream finds its language.
Evolution UnleashedCo-Founder
Mar. 2023 - Dec. 2023As a Co-Founder at Evolution Unleashed, I'm not just creating AI tools—I'm shaping the future of business. My work revolves around the development of two innovative AI-powered solutions: The Marketing Accelerator Framework and the Business Co-Pilot. These tools have transformed how businesses approach marketing and strategic planning, turning months of work into a streamlined, efficient process. The Marketing Accelerator Framework provides businesses with a fast-track to success. Leveraging the power of AI, it helps businesses define their unique value proposition, identify target audiences, and design comprehensive marketing strategies. But, it goes beyond planning—it assists in the creation of resonating marketing assets, significantly reducing the time and effort traditionally required. The Business Co-Pilot, on the other hand, serves as a comprehensive business consultancy tool. It allows businesses to accurately assess their current status, identify strengths and weaknesses, and strategically plan for growth. It's not just about identifying the path—it's about providing the guidance and expertise to walk that path with confidence. Key Contributions and Achievements:
1. Co-created the Marketing Accelerator Framework, revolutionizing how businesses approach marketing.
2. Developed the Business Co-Pilot, offering businesses a comprehensive tool for strategic planning and growth.
3. Successfully implemented AI in real-world business applications, pioneering a new era of efficiency and effectiveness.
4. Provided businesses with tools to identify and capitalize on their strengths, while addressing weaknesses and opportunities for growth.
5. Offered businesses a realistic and achievable roadmap for short to long-term business development.
Tengyi International Co., LTDFounder and Principal Consultant
Aug. 2020Taichung City, TaiwanIn my role as a Business Operations Consultant, I bridge the gap between theory and application, enabling businesses to navigate the complexities of their operations with precision and insight. I work with online-based businesses across Western countries, optimizing sales, finance, and business operations to foster growth and expansion. A cornerstone of my approach is comprehensive systems design—an approach that doesn't just solve problems, but anticipates them. By deeply understanding each business's unique needs and circumstances, I design systems that streamline operations, improve efficiency, and enable informed decision-making. My work is characterized by an unwavering commitment to delivering tangible results. On average, the monthly revenue per client I manage ranges from 20K USD to 300K USD—a testament to my ability to drive substantial growth and expansion. But, the success I facilitate is not just measured in numbers. It's about empowering businesses to take control of their operations, to turn challenges into opportunities, and to see their vision become a reality.
A.Stone LTDBusiness Development Operations Specialist
Aug. 2018 - Aug. 2020Taipei City, Taiwan
NikeCoach
Jan. 2016 - Jan. 2018New Taipei City, Taiwan• Opened largest Nike Factory Store in Taiwan, accounting for 25% of single channel revenue with team of 14 full-time and 8 part-time
• Utilization of Kaizen Methodology ensures innovative continuous improvement mindset that promotes high team autonomy and responsibility ownership
• Weekly-monthly continuous feedback communication between regional function leaders to optimize resource allocation
Achievements: Increased conversion rates by 57% with stable revenue results despite -32% traffic flow
Inditex - BershkaDeputy Store Manager
Aug. 2015 - Dec. 2015Taipei City, TaiwanManaged new flagship store team of 30 full-time and 16 part-time for smooth daily store operations; economic and human operations, customer service maintenance
Decathlon InternationalOperations Manager
Dec. 2014 - Apr. 2015Pingtung County, TaiwanEnsured efficient and budgeted store operations
P&L planning for recurring store projects
Ensured personnel safety and hardware conditions
Decathlon InternationalCountry Brand Training Manager
Mar. 2014 - Jul. 2015TaiwanCountry-wide internal training of Mountain Sport product knowledge Facilitation and mentorship of new trainers
Decathlon InternationalDepartment Manager
Jul. 2013 - Jul. 2015Pingtung County, TaiwanPromote progressive economic performance
Facilitating team members to promote department performance
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