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Work Background
Law Office of Carmen B HegemanOffice Manager
Jan. 2021El Paso, Texas, United StatesOversee the comprehensive operations of a private legal practice, managing legal administrative workflows, financial compliance, and cross-functional personnel. I serve as the firm’s sole billing coordinator, utilizing Clio practice management software to execute time tracking, generate invoices, and manage accounts receivable for the attorney, paralegal, and assistant. My consistent attention to detail in data entry and proactive collections strategy led to a 30% increase in firm revenue. In addition to financial administration, I direct all operational aspects of the office—procurement of legal supplies, utility and vendor payments, shift scheduling, payroll processing, and quarterly tax compliance including withholding, FICA, and employer tax remittances. Prior to the firm downsizing and relocating in January 2023, I supervised internal legal support staff and coordinated with external service providers such as building maintenance and landscape contractors to ensure business continuity and a professional client-facing environment. Key contributions: • Increased firm revenue by 30% through accurate time capture, persistent client follow-up, and streamlined collections • Independently oversee payroll, tax compliance, and financial reporting • Maintain operational efficiency across legal support functions, ensuring seamless legal service delivery
Home & School Association of St Patrick Cathedral SchoolPresident
Sep. 2018 - May. 2024El Paso, Texas, United StatesI served as President of St Patrick Cathedral School (2018-2022), Vice President of the St Patrick Cathedral School Board (2020-2024), and Director of Financial Aid (2022-2024)— roles that, while volunteer-based, provided hands-on experience managing teams, organizing events, and overseeing key initiatives. One of my proudest accomplishments was chairing a 300-guest gala, which raised a record-breaking $65,000 for the small Catholic grade school of just 140 students.
Law Offices of Dunbar & Hegeman, PLLCExecutive Assistant
Aug. 2017 - Dec. 2020El Paso, Texas, United StatesProvided high-level administrative support in a legal setting, assisting attorneys with document preparation, file management, and case coordination. Scheduled appointments, tracked deadlines, and handled sensitive information with confidentiality and discretion. Key contributions: • Developed and maintained an organized filing system, enhancing office efficiency • Managed billing and client follow-up to support consistent cash flow • Supported attorney in drafting legal documents, trial preparation, including compiling case documents and logistics coordination
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