Tuscany Suites & CasinoGeneral Manager [PUB 365]
Apr. 2018 - Apr. 2021United States, Las Vegas• Design training modules to develop staff to perform exceptional service as needed.
• Welcome guests while ensuring quality service and cocktail production to dining room.
• Increase revenue using suggestive selling and marketing daily food|beverage specials.
• P&L statements, COG’s, pour accuracy, labor cost and payroll. [FOH|BOH]
• Assists staff in all areas of FOH|BOH to prevent potential bottlenecks in service.
• Book events and private parties ensuring guests expectations are met.