Terminal de Transporte de BogotáOrganizational Psychologist
Jan. 2005 - Dec. 2007Bogotá, Capital District, ColombiaAs an Organizational Psychologist, redefined human resource practices based on the understanding of psychological triggers of higher performance. • Provided counseling to employees in need of stress management, conflict resolution, and relationship-building support
• Designed workshops on leadership and assertive communication, which resulted in better relationships between management and the union and higher work performance
• Improved internal selection processes to promote individuals based on their performance and merit
• Supported the Red Cross by assisting passengers in vulnerable situations, e.g., those coming from conflict areas