Alcenir Alcantara - QA Engineer, Meta IT North America

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Work Background

Meta IT North AmericaSenior QA Engineer at Linde | PraxAir

Apr. 2022 - Dec. 2022Kitchener, Ontário, CanadáMeta is an IT Consulting Company that has been in the market for 30 years. Meta is consistently choosing to help customers overcome their IT challenges. The company can provide consulting expertise to support IT strategy, software development, outsourced operations, staff augmentation, and SAP Projects. ⇢ At Meta IT North America, I am heading up the QA for their products which serve the American and Canadian people. ⇢ As a Senior QA, I was responsible to coordinate the QA team, designing, creating, and choosing better strategies to implement the quality assurance of the main products using the Quality Management System. It includes architecture and technologies. ⇢ Responsible for documenting the test stuff in the Azure DevOps/Wiki, and sharing the techniques and solutions with others. ⇢ Performed manual and automated tests, for smoke and regression tests, functional and non-functional tests (API and Performance tests), integration, pipelines, deployment, etc. ⇢ Manual testing for mobile applications (Android and iOS). ⇢ Helping the team to implement the DevOps culture, besides the Agile (Scrum) methodology for the squad. Using the Azure Boards, Repo, Pipeline, and CI/CD to increase the velocity of deliveries. ⇢ Responsible to automate the tests using the Python stack (Python, Robot Framework, Selenium), for both functional and non-functional tests, which includes API and regression.

Mouts TISenior QA Engineer @ Ambev | Ab-Inbev

Aug. 2021 - May. 2022Global Remote JobMout's IT focus is to provide greater competitiveness, agility, and sustainability for customers in an increasingly challenging and complex market. ⇢ Worked as Senior Quality Assurance Engineer at Mout’s serving a big world company ensuring that the product was released without bugs or problems. ⇢ Participated in all test stages, from designing to the results, helping with the coordination of the Test team. ⇢ The main responsibilities were to provide quality deliveries for both web and mobile (Android and iOS) platforms in three different environments (Development, UAT, and Production), including many manual tests and automated tests with the Cypress framework. ⇢ Worked in a fast-delivering team, below a rigid scrum and QMS methodologies which gives the outstanding process. ⇢ While working at Mout’s, I used to share knowledge with the QA team as well as learn from them. ⇢ Documented and shared the test information into the MS Azure DevOps and Wiki. ⇢ The automated tests were 100% of my responsibility and I could deliver 36% of the coverage in 9 months. Meanwhile, I had to work with both manual and automated tests.

MicroPowerSenior QA Engineer

Jan. 2021 - May. 2022São Paulo, Brazil⇢ As a Senior QA Engineer, I’ve designed and implemented the test automation from scratch to the main product of the company, using the Tech Stack according to the company’s needs which are: ○ Stack 1 (UI): Python, Selenium (Webdriver and Grid), Robot Framework ○ Stack 2 (UI/API): Cypress ○ Stack 3 (API): Postman ○ Stack 4 (Performance/Load): JMeter ○ Stack 5 (Mobile): Appium + Android Studio ⇢ Developed a Tech Lead role in the team, helping to improve the process, and documentation, evolving the team to the next level. ⇢ Designed and implemented the infrastructure of QA. After that, developed the best solution to integrate the tests to code through pipelines, using technologies like Jenkins and Azure DevOps (Azure Pipelines, Azure Boards, Azure Repo). Code review and coverage with SonarQube and Quality Gate. ⇢ Web/UI manual and automated testing. ⇢ Manual testing for mobile applications in Android and iOS systems. ⇢ The results of the automation and integration raised the better velocity and quality of clients’ deliveries, not only ensuring the well-function of the product, but also the well-feedbacks. ⇢ Working on many projects, building, and deploying codes closest to the development team, which is written with C# and .Net Core, using MS SQL Server as the main database. ⇢ I was responsible for manually compiling and building projects with Visual Studio and creating the pipelines (CI) in Azure DevOps, turning possible integrations, and automation as well as completing the continuous deploying (CD). To work on these technologies, we created scripts using Python, Bash, PowerShell, Terraform, and Yaml. ⇢ Also, I was responsible to manage SQL databases not only in Development, Staging, or Testing environment (UAT) but also in production. ⇢ Repositories (Azure Repo), Git/Git Flow. ⇢ The benefits of digital transformation are delivering applications that can rapidly scale up and down based on the load and internal information and getting good feedback from clients.

Pantheon IncQA Engineer @ ExxonMobil

Sep. 2020 - Jan. 2021United States - RemotePantheon puts science to work by creating innovative products and solutions that have proved to be increasingly critical to business success helping their customers meet their goals through expertise, efficiency, and sound decision-making in everything. ⇢ Working as QA Engineer on ExxonMobil (client) and doing automated tests in QA and UAT environments to ensure the clients’ quality expectations (Python, Selenium, and Robot Framework). ⇢ Responsible for maintaining and keeping businesses always on. ⇢ The main activities went by building environments with Java, hosted with Apache Tomcat as the web server, and MS SQL Server as the database. Doing updates and setup data on SQL ⇢ Design, build and update environments for UAT and Production. ⇢ Performing manual tests for all environments, including for mobile applications, that are for Android and iOS systems (Smoke and Regression tests). ⇢ Committing codes in Git repositories. ⇢ Created many automated tests with Python and Selenium. ⇢ Working in an agile team, using Scrum/Kanban methodologies.

PrimeUpTest Analyst | Performance Tester @ XP Inc | Bull Investiments | Clear

Jan. 2020 - Sep. 2020BrasilPrimeUp is a consultancy that helps companies manage and optimize their IT assets. We serve the Operations, Business, and Systems Development areas, with a broad portfolio of services. ⇢ Working as DevOps Engineer on ExxonMobil (client) and doing automated tests in UAT to ensure the clients’ quality expectations. ⇢ Responsible for maintaining and keeping businesses always on. ⇢ The main activities went by building an environment in Java, hosted with Apache Tomcat as the web server, and MS SQL Server as the database. Doing updates and setup data on SQL ⇢ Design, build and update environments for UAT and Production. ⇢ Performing manual tests for all environments, including for mobile applications, that are for Android and iOS systems (Smoke and Regression tests). ⇢ Committing codes in Git repositories. ⇢ Created many automated tests with Python and Selenium. ⇢ Working in an agile team, using Scrum/Kanban methodologies.

FItecQA Engineer @ Ericsson

Jan. 2019 - Jan. 2020São Paulo, Brazil⇢ Worked at a global telecommunication client serving their offices around the world. ⇢ My primary responsibility was to be a site reliability engineer whose goals were to maintain the services and applications always on. For that, I implemented essential tools to monitor and manage the environments 24/7/365. ⇢ The Tech Platforms and Tools that worked were Azure for administering Virtual Machines, Permissions, Application Insights, monitoring, Telemetry, and Zabbix. ⇢ The environments were built using Java and SQL Server and MySQL as databases, also web servers using Glassfish, Wildfly, Tomcat, and PM2. ⇢ Created test automation with Python and Selenium, beyond using Postman to API testing. ⇢ The deployments of new projects on Azure were created using Terraform and ARM templates. ⇢ Manual and automated tests for smoke and regression tests in the environments (for automated tests, it was used the Python language, Selenium, and Robot Framework).

Dimension DataSysOps | SysAdmin

Oct. 2018 - Jan. 2019São Paulo Area, BrazilLocal user support. Support for operating systems and any other systems; Platforms: Azure, MS Windows Server, Linux (CentOS), Cisco OS, VMware, Zabbix; End user support for desktops, laptops, IT peripherals, printers, projectors, and telephony; Support for networks, servers, cabling, data, and voice connections; Tickets Management and SLA (ITSM and Jira); Report incidents and IT updates to US and German teams; Knowledge management, documents, and IT mappings; Management of new technologies and studies of technological markets. Microsoft System Center Configuration Manager 2016 (Software & System Deployment); Microsoft Intune; Microsoft Power BI; Microsoft Teams; Suíte Cisco Webex: Meetings , Teams, etc; WLC and access points; Cisco Meeting Room - Video Conferencing; Zabbix as a Monitoring system (including basic configuration); ITSM Ticket system (ServiceNow). Web/UI manual testing throughout the private applications. System automation with Python.

Dimension DataHead of Infrastructure | SysAdmin @ Merz Aesthetics

Oct. 2017 - Oct. 2018São Paulo Area, BrazilWorking on in Merz Aesthetic client, which is a company looking for health and care. Important Tasks and Projects: - Building moving (Planning, Timeline, Critical issues, Resilience); - Networking and Voice (Developing, Integration, Execution, Critical issues, Support Providing, Hands on); - Data Center/CPD (Design, Installation of cables, Racks, Servers, Switches and Provider's Devices, including its organization); - Servers and Systems (Global integration, Availability); - Contact Center (Service Implementation, Availability, Issues, Solutions - NICE inContact); - Mobile Purchasing (Quotation, Purchasing, Installation, Configuration, Delivery, Support); - Mobile Voice Services (Quotation, Changing, Contracts); - Laptops and Desktop (Quotation, Purchasing, Installation, Configuration, Delivery, Support); - System Integrations; - IT Documentation and Procedures following Global Metrics; - IT inventory; - IT procedures to users; - IT End-Users Support.

KAPSystem Administrator

Jan. 2015 - Sep. 2017São Paulo Area, BrazilComputer network administration, including Windows Server 2003/2008 and Linux (Debian); Management of AD, DNS, DHCP, GPO, WSUS, RAID, Firewall, and Proxy (Cisco/BR Connection); VM administration: VMware; Database Administration: MS SQL Server 2005 e Access; Antivirus Management and Network Security: AVG. Purchase support and budgets of products, supplies, Network services, infrastructure, and IT Telephony; Control and hardware inventory, software, licensing software, and operating systems; Support users; Maintenance of desktops, laptops, and printers (Hardware and Software); Installation and maintenance of operating systems (Windows, Linux, Android, Windows Phone, and iPhone) and applications; Administration and Support to Protheus (Microsiga/Totvs) Systems; Projects: * Implementation: AD Replication; WSUS; * Help Desk System Deployment (GLPI + OCS); * Asset Inventory; * Disaster Recovery; * Migration of Servers from local to AWS; * System update and upgrade for CRM Protheus system; * Protheus manual testing (smoke and regression tests); * Legacy systems manual testing;

Grupo Habib'sDesktop and Systems Support

Nov. 2010 - Mar. 2013São Paulo e Região, BrasilSupport users; Maintenance of desktops, laptops, and printers; Installation and maintenance of operating systems (Windows, Mac OS, Android, Windows Phone, and iPhone) and applications; Physical network configuration and wireless; Support proprietary systems (ERP) for the control and management of stores (Management, Finance, and Human Resources); Support and implementation of EFT; Administration database (MS SQL Server and Firebird); Support requests and fiscal printers; Knowledge and application of tax laws; Application building and deploying to test and production environments; Manual Testing (Smoke and Regression) for desktop application; Technical manuals and staff training.

GOLSupport Analyst

Aug. 2010 - Nov. 2010São Paulo e Região, BrasilProject: Migration Support Analyst; Migrating operating system (Windows 7 Enterprise) and Microsoft Office (2010); Internal user support; Approval, implementation and troubleshooting all systems used in the network, including Control Plan and Flight GOL.

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