Cup & RollOperations Manager
Apr. 2014 - Sep. 2015Zalka and Hamra outletsJob Description: • State objectives in revenue and perform cost control • Ensure that proper control measures are in place at all levels of the operation and in all departments • Supervise and control F&B operation in their territory according to set standards and within agreed budgetary limits • Provide and make sure optimal guest service and satisfaction are met • Ensure pizza cups food quality, cleanliness and sanitation standards are met • Supervise the management of all outlets in the territory on a daily basis • Hold regular performance appraisals with all executive staff, identifying areas for development and training needs, and ensuring that this training is implemented