Opperon SolutionsCommunications Manager
Dec. 2014 - Jan. 2016Nigeria- Managed the company’s customer relations department.
- Helped customers with inquiries, complaints, and requests.
- Developed initiatives that increased customer happiness by 20%.
- Attend and organize conferences and events to gain sales leads for partnerships, client relations, and sales
- Managed the organization communications platforms like social media, websites and public related activities
- Established priorities, provided work direction and assignments, and monitored works to make sure deadlines are met and conduct reviews