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Work Background
ICT Products and Platforms Coordinator
A1 Hrvatska d.o.o.ICT Products and Platforms Coordinator
Feb. 2023- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - management of suppliers and business partners, - customer management, - management of procurement processes, - management of the delivery of solutions/services, - coordination of the product and platform management team.
Presales Expert
A1 Hrvatska d.o.o.Presales Expert
Dec. 2020 - Feb. 2023- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - management of suppliers and business partners, - customer management, - management of procurement processes, - management of the delivery of solutions/services.
Digital Platform Manager
A1 Hrvatska d.o.o.Digital Platform Manager
Feb. 2019 - Dec. 2020Zagreb- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - supplier management, - customer management.
System Engineer
GKP Komunalac d.o.o. KoprivnicaSystem Engineer
Jun. 2018 - Jan. 2019Koprivnica, Croatia- maintenance of ERP system, - maintenance of the technical basis of IS, - maintenance of software component of IS, - maintenance of IS network resources, - control and development of information security of the Company (technical, technological and software protection), - control and development of the Information System of the Company.
Head of Business Support Sector
GKP Komunalac d.o.o.Head of Business Support Sector
May. 2014 - May. 2018Koprivnica, Croatia- monitoring and development of IS, - monitoring and development of the service calculation process, - monitoring and developing the payment debt process, - monitoring and development of cash management, - monitoring and development of ERP system, - monitoring and development of information security.
Customer Service Manager
GKP Komunalac d.o.o.Customer Service Manager
Jan. 2014 - Apr. 2014Koprivnica, Croatia- monitoring and development of the service calculation process, - monitoring and developing the billing process, - monitoring and development of cash management, - customer relations.
Manager of IT and Billing
GKP Komunalac d.o.o.Manager of IT and Billing
Sep. 2008 - Dec. 2013Koprivnica, Croatia- maintenance of ERP system, - maintenance the technical basis of IS, - maintenance of IS software components, - maintenance of IS network resources, - control and development of information security of the Company (technical, technological and software protection), - monitoring the Company's billing process.
Computer Technician
GKP Komunalac d.o.o. KoprivnicaComputer Technician
Aug. 2006 - Aug. 2008Koprivnica, Croatia- computer maintenance, - maintenance of the network, - server maintenance.
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