Željko Vugrinec

Sales and Marketing Manager @Software

MarketingITC-level ExecutiveSales & BizDevEngineerConsultingSystem ArchitectDevOpsProduct ManagerProject ManagerTech SupportSecurity AnalystBI AnalystSolution IntegratorBusiness AnalystAssociateCPOCTOComputer engineer

Željko Vugrinec is a seasoned Sales and Marketing Manager in leading telecommunications company. He is responsible for planning and executing strategic sales and marketing initiatives that drive the company's growth. With over a decade of experience, Vugrinec excels in market analysis, brand management, and customer relationship management. Prior to joining Telekom, he honed his skills in several prominent companies. Known for his strategic and customer-centric approach, Vugrinec has a proven track record of delivering results and driving business growth. He holds a degree in Business Management, highlighting his academic grounding in the field.

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Work Background

ICT Products and Platforms Coordinator

A1 Hrvatska d.o.o.ICT Products and Platforms Coordinator

Feb. 2023- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - management of suppliers and business partners, - customer management, - management of procurement processes, - management of the delivery of solutions/services, - coordination of the product and platform management team.

Presales Expert

A1 Hrvatska d.o.o.Presales Expert

Dec. 2020 - Feb. 2023- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - management of suppliers and business partners, - customer management, - management of procurement processes, - management of the delivery of solutions/services.

Digital Platform Manager

A1 Hrvatska d.o.o.Digital Platform Manager

Feb. 2019 - Dec. 2020Zagreb- development, launch and management of ICT products and services, - defining the business strategy and managing the life cycle of ICT products/services, - development and management of customer support - cooperation with marketing on sales improvement activities, - supplier management, - customer management.

System Engineer

GKP Komunalac d.o.o. KoprivnicaSystem Engineer

Jun. 2018 - Jan. 2019Koprivnica, Croatia- maintenance of ERP system, - maintenance of the technical basis of IS, - maintenance of software component of IS, - maintenance of IS network resources, - control and development of information security of the Company (technical, technological and software protection), - control and development of the Information System of the Company.

Head of Business Support Sector

GKP Komunalac d.o.o.Head of Business Support Sector

May. 2014 - May. 2018Koprivnica, Croatia- monitoring and development of IS, - monitoring and development of the service calculation process, - monitoring and developing the payment debt process, - monitoring and development of cash management, - monitoring and development of ERP system, - monitoring and development of information security.

Customer Service Manager

GKP Komunalac d.o.o.Customer Service Manager

Jan. 2014 - Apr. 2014Koprivnica, Croatia- monitoring and development of the service calculation process, - monitoring and developing the billing process, - monitoring and development of cash management, - customer relations.

Manager of IT and Billing

GKP Komunalac d.o.o.Manager of IT and Billing

Sep. 2008 - Dec. 2013Koprivnica, Croatia- maintenance of ERP system, - maintenance the technical basis of IS, - maintenance of IS software components, - maintenance of IS network resources, - control and development of information security of the Company (technical, technological and software protection), - monitoring the Company's billing process.

Computer Technician

GKP Komunalac d.o.o. KoprivnicaComputer Technician

Aug. 2006 - Aug. 2008Koprivnica, Croatia- computer maintenance, - maintenance of the network, - server maintenance.

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