Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🔥100%
Startup Founder
100%
Business Owner
🧑‍💼100%
C-level Executive
Geos
🇸🇬100%
Singapore
Work Background
Carrier compliance Speciaist
Bane LogisticsCarrier compliance Speciaist
Apr. 2024Yerevan, ArmeniaAs a Support Specialist in a logistics company my responsibilities are at first providing assistance to clients, team members. My responsibilites were ✅Ensure compliance with transportation regulations and industry standards. ✅Review and process carrier contracts and agreements. ✅Maintain accurate documentation for freight and transportation operations. ✅Implement risk management strategies to prevent service disruptions or penalties. ✅Stay updated on changes in transportation laws and industry regulations. ✅Provide timely and effective support to customers across various channels (phone, email, chat). ✅Address customer inquiries, concerns, and complaints professionally. Troubleshoot technical issues and offer solutions to resolve product/service problems. ✅Document customer interactions and feedback in CRM systems. ✅Collaborate with other teams (sales, technical support) to resolve complex issues.
Carrier compliance specialist ,Customer Support
FF dispatchCarrier compliance specialist ,Customer Support
Sep. 2022 - Feb. 2024Yerevan, ArmeniaAs a Support Specialist in a logistics company my responsibilities are at first providing assistance to clients, team members. My responsibilites were ✅Ensure compliance with transportation regulations and industry standards. ✅Review and process carrier contracts and agreements. ✅Maintain accurate documentation for freight and transportation operations. ✅Implement risk management strategies to prevent service disruptions or penalties. ✅Stay updated on changes in transportation laws and industry regulations. ✅Provide timely and effective support to customers across various channels (phone, email, chat). ✅Address customer inquiries, concerns, and complaints professionally. Troubleshoot technical issues and offer solutions to resolve product/service problems. ✅Document customer interactions and feedback in CRM systems. ✅Collaborate with other teams (sales, technical support) to resolve complex issues.

Requests

Touchpoint image
2
Looking for a Job
Lead Gen & Customer Support Specialist
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Anna on Intch
Customer Service
565944 people
31
Underwriter @ Granite Managment Limited
17
Customer Experience Manager @ Native Teams
21
English Tutor @ Avag English Academy
Customer ServiceChat Support
179804 people
17
Customer Experience Manager @ Native Teams
21
English Tutor @ Avag English Academy
15
Head of Digital Service Unit @ Adjarabet.am