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Work Background
Outset Cornwall VCSEBusiness Advisor
Aug. 2024 - Mar. 2025United Kingdom, TruroOutset VCSE offers a blend of regular, specific topic-focused sessions, one-on-one support from dedicated enterprise development advisors, and peer-to-peer workshops and networking events. Essential support to new and early-stage enterprises, as well as to the thousands of existing third sector businesses, in areas such as sustainability, skills development, productivity improvements, financial management, marketing, governance and exploring funding opportunities. Writing and delivering workshops covering Human Resources, Managing Volunteers and getting the right balance of developing your leadership style.
Helena Giles - Life is Too ShortAdvisor
Jul. 2024United KingdomUnderwritten by Prestige and supported by the Life is Too Short HQ team, I am able to offer clear support protecting your voice in life and death. So many questions... Putting things off? What is Estate Planning? Let me help you.... Wills, LPoA and Trusts are for everyone. Let's talk.
Kernow CoatingsHuman Resources Manager
Mar. 2023 - Apr. 2024Penryn
NHS Cornwall and Isles of ScillyPA to SMT Continuing HealthCare
Mar. 2017 - Jun. 2020Cornwall, England, United KingdomDuring this role, I rendered multifaceted administrative services such as managing correspondence, scheduling appointments, performing travel arrangements, organizing personal and professional documentation, and transcribing meeting minutes. I worked tenaciously to enhance organizational efficiency through workflow optimization strategies. I proactively supported various HR functions including performance appraisals and leave management.
Helena Victoria MUAOwner
Jun. 2015St Austell, Cornwall, United KingdomMake your day sparkle! Wedding planning and make up artistry with Helena Victoria. I offer flawless makeup artistry, support with planning and/or co-ordination for YOUR wonderful wedding. Based in Mid Cornwall, I help to restore calm from wedding chaos wherever you live. Communication is key! Its YOUR day! Lets chat over a cuppa. Lets find your likes, dislikes, your loves, your wants and turn them into reality, making unforgettable memories that last a lifetime. It all starts with YOU! I offer a mobile service, yes I come to you! Travel throughout Cornwall, Devon, Somerset and beyond! Where there’s a wedding, you’ll find me ... providing flawless customer service! I want the best for you! Do you wish for a formal affair? Lots of pomp & ceremony? How about soft and romantic, dreamy and gorgeous? Sleek and fitted dresses or lots of floaty frocks and Bo-Ho flower crowns? Whatever YOU choose, I know it’ll be a Beautiful Day… Naturally Gorgeous, Simple & Flawless! Bridal Makeup, Makeup Services & Wedding Planning/Coordination in the South West… come over and say Hi! Take a look at our services or contact us to find out more. We’d be delighted to provide you with a quote. www.helenavictoria.co.uk
School for Social Entrepreneurs CornwallExecutive Assistant to CEO & Hub Manager
Jan. 2015 - Nov. 2015CornwallServing dual roles, I functioned as an effective liaison between management and employees, bridging internal gaps and facilitating the flow of information. I delivered proactive support to employees by regularly assessing concerns and recommending corrective actions. I was responsible for managing calendar scheduling and workload distribution. I organized meetings to foster communication and streamline business operations.
Giles & Co HR Owner
Mar. 2012Par, CornwallServing as a Head of Business Operations, I provide support to daily administrative and HR functions including performance evaluation, disciplinary monitoring, staff retention, and regulatory compliance. My key focus areas include nurturing cultural diversity and motivating employees to achieve professional development goals. I am responsible for identifying learning needs and tailoring capacity-building solutions. Some of my notable contributions are: • Built and trained high-performing teams to achieve optimal level of customer service. • Managed and optimized end-to-end business operations. • Designed and implemented scalable HR solutions in alignment with business objectives.
CARRICK HOUSING LIMITEDHuman Resources Assistant
Oct. 2011 - Mar. 2012TruroServing as an HR Assistant, I was primarily tasked with cultivating inclusive culture and increased engagement by promoting employee feedback. I partnered with HR executives to coordinate onboarding and off-boarding processes, supervise payroll administration, conduct investigations to resolve employee relations issues, and screen applicant resumes. '
My key contributions include: • Managed HR operations through cross-functional communication and collaboration. • Consolidated information and documented employee records while maintaining confidentiality of sensitive information.
Appleby Westward Group Ltd.HR Manager
Mar. 2010 - Oct. 2011SaltashResponsible for developing and overseeing training, learning and development within Appleby Westward.
EagaNetworking Manager
Aug. 2008 - Jan. 2010 Regional Project Coordinator covering ITV West Country, West & Anglia Regions
Internet based research on geographical areas to promote awareness to T1/T2/T3 contacts Active role in promotion material – including role for The Community Channel (shown on Freeview/Sky/Virgin)
Active liaison with BBC for local involvement with eligible persons and Local Authorities
Liaise with local and national press regarding publicity of project
Able to identify groups eligible for the Help Scheme
Deliver value for money
Ensure appropriate take up of the Help Scheme
Liase with external environments – national organisations, community organisations and general public
Developing and presenting training workshops – Train the Trainer – delivering the Help Scheme message
Continuous personal development
Experience of working with diverse groups of individuals
Plymouth City CouncilHR Officer
Jan. 2008 - Aug. 2008 Manage and resolve operational HR issues including liaison with Occ Health and absence management
Supporting Schools team with 4 personnel officers for learning communities within PCC
Offers generalist HR advice to Head Teachers and members of the Senior Management Team on PCC policies and practises and abiding by School Teachers Pay & Conditions document
Continuous personnel development through - CIPD website, personnel publications, ACAS advice line
Liase with external environments – nurseries, primary, secondary schools and colleges
Developing and presenting training workshops on application and interview techniques
Actively involved in all aspects of redundancies/ redeployment and recruitment including sitting on interview panels for appointments
Experience of working with diverse workforce Actively involved in all aspects of disciplinaries
Devon County CouncilHR Officer
Sep. 2007 - Jan. 2008 Link Personnel Officer to 3 learning communities within Devon
Offers generalist HR advice to head teachers whilst abiding by School Teachers Pay & Conditions document
Continuous personnel development through - CIPD website, personnel publications, ACAS advice line
Liase with external environments – nurseries, primary, secondary schools and colleges
Experience of working with diverse workforce Actively involved in all aspects of disciplinaries
Effectively investigating and concluding grievances
Updated and produced guidance for the schools personnel helpline on a volunteering policy
Pall Industrial Hydraulics LtdHR Officer
Jan. 2007 - Dec. 2007 Fixed term contract to cover maternity leave
Actively involved in all aspects of disciplinaries
Recruitment & selection
Offers generalist HR advice to managers, eg policies and procedures, management of staff
Project work on personnel strategy for site
St Merryn Meat LtdHR Officer
Jan. 2006 - Dec. 2007I acted as a first point of contact for HR issues. Referring to legislation and company policy I supported Line Managers and Colleagues with advice and guidance in particular on absence management and disciplinary matters.
AsdaCustomer Services Manager - Bodmin Cornwall
Mar. 2000 - Mar. 2006Post covered all duties within the retail arena. Responsibility for approximately 110 colleagues covering several departments - Checkouts, Kiosk, Cash Office, Services, Food-to-Go and Colleague Cafe.
Took responsibility for Colleague Recruitment as part of the Recruitment Squad. This included presenting Store and Company information in both group interviews and inductions.
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