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Work Background
OracleSR. FEDERAL PROGRAM/PROJECT MANAGER
Jun. 2019Kansas City, Missouri AreaI spearheaded a Cyber Security oversight and process development assignment. Developed and directed the integrated project schedule for Millennium Dental as part of a 10-year, $10B Federal contract to migrate Veterans Affairs (VA) to Cerner’s Millennium healthcare solution for the electronic health record modernization. Highlights of accomplishments in this role include:
• Standardized and documented the cyber security assessment process for use with different software applications and utilized the documented process to complete assessments for 6 different platforms.
• Managed a program of 12 related VA projects to integrate Cerner Millennium with Henry Schein One Dentrix. Constructed 6 domains and completed the correlating cyber security assessments and approvals.
• Mitigated risk by creating multiple alternative options for a change in policy that could have become a 6-month blocker.
• Initiated planning for a project to integrate an Automated User Provisioning solution between VA and Oracle Cerner.
United States Marine CorpsPROJECT MANAGER (CONTRACTOR: 22ND CENTURY TECHNOLOGIES INC.)
Mar. 2019 - Jun. 2019Kansas City, MissouriI was contracted as a Mission Support Team Project Manager for MCICOM, Marine Corps IT Center.
Highlights of accomplishments in this role include:
• Reduced manual work and system access request time-to-completion by as much as 50% by implementing the System Authorization Access Request (AutoSAR) System.
• Crafted a business case analysis for senior leaders on a build or buy scenario to replace the Hazardous Materials Management System.
DST SystemsSR. PROJECT MANAGER, PROJECT MANAGEMENT OFFICE
Jan. 2017 - Mar. 2019Kansas City, Missouri AreaI was promoted based on extensive project management experience and a recent PMP certification. I migrated 8 hosted clients from DB2 to Oracle. Each migration project required almost 2,000 work hours over 6-9 months.
Highlights of accomplishments in this role include:
• Mentored at least 5 colleagues in preparation for their successful PMP applications and certification tests.
• Completed an enterprise-level legal entity consolidation that required 4,500 hours of work in 6 months vs. the typical 12 months for similar projects. • Educated VP-level executives about the project management process and secured their sponsorship for the methodology as well as the enterprise-level legal entity consolidation.
• Received overwhelmingly positive feedback from senior leaders regarding the project management methodologies employed to successfully lead the team and deliver within the aggressive timeline.
DST SystemsPROJECT MANAGER/SR. APPLICATION ANALYST, CUSTOM SOFTWARE DEVELOPMENT GROUP
Oct. 2012 - Jan. 2017Kansas City, Missouri AreaIn this role, I managed complex software development projects, collaborating with internal/external clients. Highlights of accomplishments in this role include:
• Utilized Agile methodologies to plan and execute 36 installments of monthly software enhancement releases.
DST SystemsCALL CENTER MANAGER
Jan. 2008 - Sep. 2012Kansas City, Missouri AreaI led a call center team of 20 direct reports in the servicing of 20 mutual fund clients. Highlights of accomplishments in this role include:
• Cultivated relationships with key clients by proactively engaging about critical KPI levels.
• Reduced team attrition 20% by coaching, supporting, and developing associates.
DST SystemsPROJECT MANAGER/CLIENT RELATIONS SPECIALIST
Aug. 2000 - Dec. 2007Kansas City, Missouri AreaAs Project Manager, contributed to the conversion of 6.6M mutual fund accounts, supported 40 existing client websites, and launched 8 new mutual fund trading websites
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