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Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
👍100%
Sales & BizDev
Geos
🇮🇳100%
India
Work Background
AmazonManager I
Sep. 2017Hyderabad, Telangana, India• Led change management and initiatives of Pan-EU Inbound, Outbound, NA-Outbound and created fresh new approaches to long-standing problems with a potential cost saving of 4MM$ yearly.
• Automated tender cost assessment and arc-level volume assessment, which saved 120+ man-hours per year and reduced AHT from 7.5 min to 3.7 min using Excel, Selenium, and VBA. • Worked with BI Team and collaborated on multiple metric development projects to address program efficiency and performance, owned a few of them.
• Manage a team handling more than 100 million units per year that have direct CX impact, through reactive scheduling and responsible for their development, grooming, and addressing issues/ grievances proactively.
• Developed 20% of team population to subject matter experts in their area in 1.5 years’ timeline.
• Mentored and coached 20+people, resulting in stronger staff development and an increase in overall performance.
• Evaluated quality problems and performed deep dive to identify and resolve different shipping errors and packaging mistakes, to reduce CX impact.
• Worked with multiple vendors to ensure timely scheduled daily pickups to fulfill inventory.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Assisted various departments with change by communicating new improvement plans and expectations.
ELEATIONMarketing Intern
Sep. 2016 - Mar. 2017Hyderabad, Telangana, India• Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
• Conducted trials and tests of marketing channels such as paid acquisition, social media, and fresh content creation.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
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