Steve Wilson

President @Standard Delivery Inc

Partner💰 Investor & VC🔥 Startup FounderSport FanBusiness Development ManagerBusiness Owner💼 C-level Executive👍 Sales & BizDevCEO🧨 ConsultingVenture Partner🏐 SportsFounder✨ Business OwnerAdvisor

am a results-oriented professional with extensive expertise in sales and relationship management. I am particularly adept at developing and maintaining strong relationships, which is crucial for driving business forward. Throughout my career, I have demonstrated a knack for cross-functional team leadership, fostering collaboration and synergy across departments. Leveraging technology and analytics, I streamline processes to enhance performance, always aiming for operational excellence. My skill set includes expertise in forecasting, sales, relationship building, dispute resolution, and servant leadership. I thrive on challenges and excel in dynamic environments where adaptability and innovation are paramount. If you're seeking a seasoned professional who can deliver tangible results and drive sustainable growth, let's connect and explore how we can collaborate for mutual success.

Feedback from Steve’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Standard DeliveryVice President of Sales

Jan. 2018Georgia, United States · HybridDirected sales and operations as Vice President of Sales, managing a team across 7 regional locations Managed 130 employees to guarantee timely deliveries to residential and commercial locations. Managed 7 locations in Georgia and Alabama Implemented strategic planning and process optimization to ensure sustainability of courier services Utilized data-driven decision-making to oversee daily operations and drive company growth Deep dive processes to enhance business efficiency, reduce operational costs, and increase profitability in the dynamic last mile logistics sector Developed and maintained relationships with existing clients to drive sales growth Actively managed sales and service pipeline Proficient in CRM software and databases for effective sales management

AmazonDSP Account Manager - Last mile

Sep. 2016 - May. 2018Greater Chicago Area · HybridAs a DSP Account Manager at Amazon in Chicago, IL from 2016 to 2018, I spearheaded the comprehensive management of account operations for a diverse portfolio of delivery service providers. Covering major cities such as Detroit, Cleveland, Cincinnati, Denver, Indianapolis, Milwaukee, and St. Louis, I optimized routing and logistics strategies to elevate delivery efficiency and enhance customer satisfaction. My role involved close collaboration with cross-functional teams, ensuring the seamless integration of new delivery services into our existing network. During my tenure, I played a pivotal role in expanding the internal delivery network by designing and scaling Amazon's delivery capacity operation across 13 states. This involved meticulous planning, resource allocation, and execution to meet growing demands effectively. Maintaining strong relationships with key stakeholders was a cornerstone of my approach, facilitating ongoing business development and operational excellence. I acted as a key liaison between the company and external partners, fostering collaboration and ensuring alignment with our goals and objectives. Moreover, I was deeply involved in driving continuous improvement initiatives, leveraging insights and feedback to refine processes and elevate performance standards. This proactive approach not only addressed current challenges but also positioned the organization for sustained success in a dynamic marketplace.

AccentureGlobal Logistics Manager

Jun. 2015 - Sep. 2016Greater Chicago AreaDuring my tenure as Global Logistics Manager at Accenture in Dallas, TX from 2015 to 2016, I orchestrated global logistics operations with a focus on demand and capacity planning. Leveraging ERP, SAP, CRM, and client-specific tools, I ensured seamless logistics processes, collaborating closely with client delivery leads to align forecasts with production lead times and financial goals. My strategic consultation optimized sales and forecast targets, employing project management and problem-solving skills to enhance efficiency. Advanced Excel and SAP applications supported analytical forecasting methods. I achieved the strategic goal of maintaining 90 days of inventory on hand for a divested client and led a team to innovate SAP enhancements, reducing manual workarounds by 75%. Training initiatives improved order entry accuracy from 46% to 94%, enhancing on-time shipments and reducing complaints. I maintained accountability for delivery failures, achieving a 17% reduction in annual freight costs through network optimization. Consulting efforts led to a $4M annual spend reduction by expanding carrier options. My tenure showcased a commitment to operational excellence, driving efficiency and cost savings while ensuring top-notch customer satisfaction. This experience equipped me with valuable skills in logistics management, strategic planning, and team leadership, positioning me as a capable and results-oriented professional in global logistics.

AccentureCapacity Planning Senior Specialist

Feb. 2012 - Jun. 2015Irving, TXAs a Capacity Planning Senior Specialist at Accenture in Dallas, TX from 2012 to 2015, I spearheaded the management of comprehensive demand and capacity planning for a global workforce. My responsibilities included leveraging various data sources such as ERP, SAP, CRM, and client-specific databases to drive informed decision-making. Collaborating closely with cross-functional teams spanning finance, operations, human capital, and management worldwide, I provided strategic consultation to senior leadership to align workforce strategies with financial objectives and organizational goals. Utilizing advanced project management principles and analytical skills, I executed intricate data analysis using tools like Excel and MiniTAB for forecasting purposes. Additionally, I assumed the role of Client Data Protection lead, driving vendor operational enhancements and process optimization initiatives to ensure compliance and mitigate risks. Throughout my tenure, I achieved notable cost savings and operational efficiencies. By implementing Lean Six Sigma methodologies, I successfully streamlined end-to-end processes, resulting in a cost reduction of $4.8M. Moreover, I led a blended front and back office organization, optimizing a workforce of approximately 4,500 agents across 8 businesses. This effort led to the identification of approximately 267 surplus FTEs and annual savings of approximately $7.5M. My contributions extended beyond operational efficiencies to strategic business growth. As a Subject Matter Expert (SME), I played a pivotal role in the development of Command Center Capability requirements, which contributed to securing a new contract sale valued at approximately $350M.

Nolan Transportation GroupRegional Sales and Operations Manager

Jan. 2010 - Feb. 2012Greater Grand Rapids, Michigan AreaExtensive project management experience, leading cross functional teams to complete projects within cost and scope. Successfully managed multiple projects between cross functional groups; sales, marketing, logistics, credit & accounting. • Started in Jan 2009 in Michigan office, was promoted to start brand new branch location in Irving, TX after achieving $1,000,000 in sales faster than anyone in company history, ranked #1 in sales, gross margin, and margin % after first 3 months. Opened Texas location in Jan 2010 without keeping clients from MI office. • Averaged $30,000 in gross margins per month; highest in company, along with maintaining management responsibilities and operational office efficiency. Awarded top salesman of the year 2009, 2010, and 2011. • Fully responsible for management of P&L, both for personal sales and sales of ten reps, operated at 155% to plan on personal sales, 135% to office plan. • Responsible for 80+ cold calls daily to establish a new customer base, handled 3 of top 5 accounts in the company, accounting for 43% of total office profit. • Personally responsible for over $1,000,000 in sales in first year with company, Highest in Company. $1.6M year 2, $2.4M year 3. • Responsible for all recruiting, hiring, training, and all oversight of new employees to ensure company goals and personal quotas are maintained. Facilitated 3 or more interviews weekly to continue hiring and growing office. • Ensured operational efficiency to make sure customer freight got loaded and delivered on time, with the proper equipment; 97% on time delivery, better than industry standard.

Nolan Transportation GroupLogistics Sales and Operations

Feb. 2009 - Dec. 2009I worked as a new account sales representative. My key roles were to call on potential customers, to establish a relationship and get our information to them in order to secure their business.

MenardsMANAGER, BUILDING MATERIALS / INSIDE SALES

Jan. 2008 - Dec. 2008Provided effective service to valued customer base in a fast-paced environment. Duties included prospecting for new clients, management of clientele, sales, and insightful, client-centric service to provide clients with solutions to their building needs. Coordinated and initiated sales and customer service goals. Worked collectively alongside general management to facilitate overall company goals.; Duties included overseeing daily operations, inventory analysis and management, sales, staff supervision, and insightful, client-centric service to maintain a satisfied customer base. Coordinated and initiated sales and customer service goals for each department. Supervised 30-50 team members on a daily basis. Worked collectively alongside general management to facilitate overall company goals. Examined and analyzed inventory to search for business trends.