Shannon Farrell-Jackson

Founder, Coach, Consultant @Shannon Rose Consulting

🧑‍💼 C-level ExecutiveCorporate StrategyConsultingLife CoachingAdvisorOrganizational Change ManagementStrategy and Product growthITExpansionOperationsConsulting and CoachingEmployee EngagementManaging DirectorEngagement ManagerCommunications and MediaLeadership DevelopmentCorporate CultureLife Science & Health Care🔥 Startup Founder💸 MarketingExecutive CoachBusiness OwnerCEO🧨 ConsultingFounder✨ Business OwnerCommunications Manager

Shannon Farrell-Jackson is a seasoned professional with extensive experience in coaching and consulting. As the Founder of Shannon Rose Consulting, she utilizes her expertise to provide strategic guidance, leadership development, and business solutions to her clients. Her innovative approach to problem-solving, coupled with her commitment to excellence, allows her to deliver transformative results. Shannon's unique blend of skills and experience make her an invaluable asset to any organization seeking to enhance their performance and achieve their goals.

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Work Background

Shannon Rose Consulting LLCPresident, Coach, Consultant

Apr. 2019Greater Minneapolis-St. Paul AreaA corporate change and culture strategist, leveraging change leadership, emotional intelligence and leadership coaching to align behaviors to support company goals and vision. Program driver, enabling business development and leadership engagement with employees, customers and target audiences. Educational and inspirational speaker on Emotional Intelligence, Change Strategies and Corporate Culture Transformation. • Senior OCM Strategist for the 3M IT Asset Management transformation project, developing and delivering a modernized IT asset management strategy for 3M Corporate IT and all internal and external stakeholders • Independent Contract Consultant for Turnberry Solutions into 3M IT, a Minnesota-based, global Fortune 500 company that creates innovative technology and products that help society progress and build a brighter future o Lead Program Consultant, managing and driving a team of consultants and SMEs to develop an Asset Strategy Roadmap o Core Organizational Change ERP & SAP Strategist, assessed and developed the organizational change strategy, communications and culture frameworks • Founded the workforce enablement program for Destination Medical Center, associated with Mayo Clinic, the largest economic development initiative in Minnesota’s history. My contributions have enabled increased funding and state-wide visibility and support • Key business strategy, product and solutions advisor to Culture of Good and early adopter and speaker of Culture of Good. Executive training program creator and lead trainer, building reusable training content, turning Culture of Good into a sellable service • Leadership development and business strategist advisor and consultant to AthleadIndy, a non-profit that empowers youth change through athletics. Worked to solve leadership and business strategy gaps to remove redundancy and operationalize their business processes. • Coaching leaders to be emotionally intelligent, empowered and human-centric

DigineerSenior Consultant, Organizational Change & Culture Lead

Jun. 2019 - Apr. 2024Greater Minneapolis-St. Paul AreaAn executive-level consultant and deep relationship builder, working with C-suite stakeholders in the healthcare industry to uncover critical roadblocks, creating lasting enterprise change and communications approaches that align with corporate goals and strategies. Corporate culture designer, co-creating and executing the organization’s global culture strategies, building safe and professional spaces for all levels of the organization to engage. Empowerment coach, growing a team of high-performing consultants, providing vision and guidance to drive initiatives that exceed client expectations. • First enterprise change leader to establish change capabilities within Optum OmniChannel (a United Health Group division), a multi-billion-dollar Minneapolis-based healthcare company • Reigniting a failed change initiative, successfully migrating technology support employees for over 30 lines of business from a legacy technology platform to the new platform • Created a culture initiative to carry out UHG’s global culture strategies that improved engagement scores by more than 22 percentage points, providing a safe space for all levels of the organization to be empowered, to learn and to collaborate • Creating and executing on corporate-wide communications initiatives to support global change efforts, corporate culture shifts and global awareness • Formulating and executing on comprehensive management and executive coaching plans to elevate leadership skillsets • Building a learning and development plan, process and framework to instill a repeatable and scalable transition for future technology migrations • Quickly expanded engagement by 6x ensuring right fit, executive-level presence and ability to work cohesively towards client’s aggressive goals • Curating emotional intelligence analysis and development plans for consultant team, elevating performance and engagement

Minnesota Change Management NetworkVice Chairwoman

May. 2021 - Jun. 2022Greater Minneapolis-St. Paul AreaMNCMN is a community of change management educators, practitioners and supporters with two primary goals: 1. Helping Minnesota firms meet-or-exceed their business objectives with skill and integrity. Connecting talented change professionals with robust opportunities. 2. We provide an annual schedule of educational programs as well as networking opportunities with: - Industry thought leaders. - Corporate hiring managers. - Vendors who support change management contractors.

Argos MultilingualSenior Vice President, Global Sales & Life Science Strategy

Nov. 2016 - Apr. 2019Greater Minneapolis-St. Paul AreaLed global leadership and sales teams to transform and align corporate culture to drive international business strategies. Integrating new acquisitions, achieving aggressive account growth and developing innovative solutions through customer and patient experience design. Executive change manager and strategist for global, organizational change moments including M&A, reorganizations, employee engagement and development, technology implementations, resulting in key employee retention, increased profitability and exponential revenue growth. •Organizational culture leader, developing corporate culture across multiple, international sites to align with company vision and goals, achieving growth mindset and customer-centric solutions that resulted in 200% company revenue growth and improved efficiencies by 50%. •Visionary executive coach for global C-level executives to drive company culture impact for US division, creating cross-functional employee engagement strategies and purpose-driven initiatives to improve customer experience by 25%. •Global events and content strategist, executing as chairwoman, speaker and author of subject matter and thought leadership content to drive the company’s growth initiatives. •Sales culture leader founding the first account growth and customer support team in the US, engaging and developing talent to support a highly specialized program and revenue growth initiative. •Invigorated a stalled account producing $20K in revenue per year, by consulting with senior management to cross-sell a global product quality solution to improve deliverables and reporting. This resulted in account revenue of more than $700K per year and improved quality by more than 60%. •Developed deep relationships with executive management team of a $2B medical diagnostics company to co-create global content and client engagement strategies; first year revenue was $400K, achieved $4M per year within 4 years.

Argos MultilingualManaging Director North America

Apr. 2014 - Nov. 2016Kansas City, Missouri Area

SajanStrategic Solutions Manager, Life Sciences

Oct. 2012 - Apr. 2014A mid-sized localization company based in River Falls, WI that has provided localization services to global medical technology and IT companies for over 25 years. Created, implemented and led the first strategic life science localization practice and team of global project managers while providing innovative global solutions to account base. Driving creative business strategies to achieve high quality, dramatic growth. •Transformational leader, acquiring and developing key talent to execute on the recovery strategy of over 150 clients with 100% revenue recovery. •Organizational culture design leader who built a culture of accountability through project and process efficiency initiatives, improving operational productivity by over 100%. •Customer experience visionary and strategist, developing and executing approach to client engagement, global technology and process roll-out to achieve improved client retention and satisfaction. •Transformed a failing account into a top 3 account with the highest profitability within the key accounts. First year account revenue was $500K, with account growth to $2M per year within two years. •Reclaimed 100% of lost revenue of a disengaged account and grew revenue to over $1M within the year following recovery.

SajanEnterprise Program Manager, Life Sciences

Nov. 2008 - Oct. 2012

Beyond Indigo PetsProject Manager/Sales

Jan. 2004 - Dec. 2008A global marketing optimization firm that helps veterinary practices grow their businesses by providing top-tier veterinary marketing services. Created and executed on a customer lifecycle support program, strategic sales and marketing strategy for a start-up environment. Website tool program developer, designing web page layout and creating web-based content and software solutions to better serve the customer base. Marketing lead, creating and developing global marketing materials. Training & learning developer, leading and training employees, independent contractors and vendors. Worked directly with CEO and VP levels to achieve business objectives. •Doubled company client-base within first year. •Improved customer satisfaction by more than 50%. •Pivoted the company strategy to focus primarily on the veterinary industry, which increased profit margin of more than 20%.