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Work Background
President
RBM Business Holdings IncPresident
Jul. 2023Houston, Texas, United StatesRBM Business Holdings Inc is a full service financial/business consulting and managed IT consulting company.
Director of IT
Bishop Lifting ProductsDirector of IT
Mar. 2022 - May. 2023Houston, Texas, United States• Oversaw companywide IT Policy Creation. • Oversaw the migration of Datacenters. • Created integration plans for multiple acquisitions for the company. • Oversaw the IT team in all daily projects and work assigned. • Created an ERP department to help with the upgrade of the ERP system. • Began the move away from their old phone system to RingCentral. • Created upgrade plans for companywide infrastructure upgrades. • Developed the VMWare upgrade plans and oversaw the beginning of the move from 7.0. • Developed the server upgrade plan for all ESXi hosts in the company. • Worked with staff to begin a new forest for a single domain across the company. • Worked through with C level staff to support the moves of several of our business sites to new locations. • Created Capex and Opex budgets for the fiscal year. • Oversaw our 3rd party vendors. • Began the design and implementation of a new security camera protocol for all sites. • Expanding the current cybersecurity footprint within the organization.
Head of Infrastructure
American AllwasteHead of Infrastructure
Sep. 2020 - Mar. 2022Houston, Texas, United StatesI am the tier 3/senior system admin for the company. I oversee all IT infrastructure along with overseeing the current M&A strategy regarding IT integration. I handle all due diligence and handle the rollout of our system once companies are integrated into our infrastructure. • Create and expand the current Ubiquiti network in the company infrastructure. • Design and upgrade current Azure AD and Azure VM’s. • Created and run the Tier 1 & 2 helpdesk environment along with implementing FreshService helpdesk site for ticket, asset, and analytic tracking. • Developed the policy and procedure for the holding company and subsidiaries. • Currently working on a new management software for our environment. • Point person on all new acquisitions for the infrastructure side of the IT environment. • Design and implement the new security camera protocols and camera systems themselves for the company. • Oversee our 3rd party vendors. • Working with our different sites across the US to better align their systems to our changing environment. • Use Azure AD to migrate different domains into our current domain structure. • Use the migration tools to move domains and users into our current O365 environment. • Administer the current O365 environment.
Senior System Engineer
WestbrookSenior System Engineer
Apr. 2018 - May. 2020Houston, Texas AreaI am the system engineer for the company. I currently oversee all areas when it comes to the infrastructure, network, enterprise architecture and desktop support for the company. I help oversee capex and opex for the IT group and track all costs when it comes to budgetary matters. · I currently oversee all desktop support for the three companies in North America. · Create and manage all virtual servers in the environment. · I assist with the creation of the Capex and Opex budgets for the IT group. · I handle all procurement for all IT hardware and software company wide. · I created the new policy and procedures for the company for the use of IT equipment as well as EOL for hardware. · Created the new SLA’s for the company ticketing system. · Managed and implemented the VMware migration projects for our server environment. · Designed and rolled out the Veaam Replication for all three sites. · Wrote the project outline and managed the roll out of all new Cisco switches across the environment. · Tested and implemented the monitoring software (PRTG) for the environment. · Upgraded our Virtual environment from a mix of Hyper-V and ESXi 5.0 to ESXi 6.7 with vCenter/vSphere. · Currently putting together several application upgrade projects (JD Edwards, etc). · Migrated all printers to new print servers. · Oversee all updating of the environment through Manage Engine Desktop Central 10. · Oversee all 3rd party contracts and vendor contacts. · Use AD to create accounts and email accounts through Azure Connect and O365. · Developing capital projects for several infrastructure upgrades in 4th quarter 2019-1st quarter 2020. · Have begun to develop a project plan to migrate our current environment to VDI’s in 2020 to allow for better use of remote access for our remote users. • Currently overseeing the migration of users from the old OU and environment to a new OU and environment.
System Administrator - Contract
ALS - North America, Maverick Testing LabsSystem Administrator - Contract
Dec. 2017 - Mar. 2018La Porte, TexasI was the System Admin/Network Admin/Temp IT Manager supporting a multi state division. I handle helping out with desktop issues and also assisted with server and network issues. I also handled the IT audit/due diligence for this division and created recommendations for how to proceed with their current environment going forward. I also was involved in the planning and the beginning of a hardware migration project. • I assist with the desktop support for the three buildings in La Porte Texas, Corpus Christi location and Sulfur, Louisiana location • Created the IT audit for the Industrial Division in regards to assets and procedures. • Created a due diligence on the divisional weaknesses in relation to IT. • Created a knowledge base for all IT assets and circuits within the division. This was not done by prior IT workers. • Recommended on how to proceed with their IT needs going forward. • Built out several new servers within the division to replace older units that were failing. • Set procedures in place for EOL and Warranty EOL. • Began to negotiate a new deal for replacing all their printers with new units. • Began a migration project to replace desktops/laptops with Windows 10 units. • Helped with the beginning stages of infrastructure layout for the new building that is being constructed. • Handled the IT manager positional duties in regards to providing approval for purchases of equipment etc.
Systems Administrator/Desktop Lead/Logistics Coordinator
VopakSystems Administrator/Desktop Lead/Logistics Coordinator
Apr. 2013 - Jul. 2017I am the System Admin I/ Desktop support lead for a small IT group. I handle different roles within the company from creating servers within our virtual environment to handling desktop support for multiple terminals across North America. • Oversee all physical and virtual desktop support across the North and South American Division. Design and implement new virtual servers (2008 R2/2012) and • VDI’s (Windows7) using VMWare VSphere Client 5.5. • Designed and implemented 12 new local and 2 new main print servers using UNIFlow (version 5.3) server. • Oversee all video conferencing using Bluejeans and Cisco Conference room hardware. • Managed the design and buildout of a new Executive conference room using Cisco branded equipment. • Assisted with design and bid process for new video conferencing systems at terminals. • Project Manager for current Level3 and Verizon WAN circuit rollout in North and South America. • Managed all Verizon/T-Mobile wireless phone accounts and support for end users. • Continuously managed and maintained IT documentation. • Performed all Microsoft App-V Testing before application was pushed to the business. • Create policy and procedure documents. Managed and supported the Dell and Cisco UCS servers in both Datacenters. • Managed and supported TrendMicro Deep Security on all virtual servers host. Managed Solarwinds Orion to monitor all WAN/LAN circuits. • Use AD/NetIQ to create and maintain user accounts across 2 different domains. • Update all server systems using Citrix Hotfix rollouts (XD/XA systems). • Use Service Now to document all tickets.
IT Field Desktop Support Lead
Enbridge PipelinesIT Field Desktop Support Lead
Dec. 2011 - Aug. 2013Houston, Texas AreaI oversaw the entire Windows 7 rollout for Enbridge. I helped refine the imaging process and also the selection of hardware for field techs throughout Texas, Oklahoma and Louisiana. I transitioned into the field support lead once the migration was complete. I oversaw 1500 employees during this time. • Oversaw all field desktops/laptops for Southern US operations (Texas, Oklahoma and Louisiana) remote sites. • Project Manager for the Windows 7 Migration rollout for all field sites in Southern US using PXE servers. • Assisted with purchasing equipment (HP/Getac hardware). • Worked with vendors to better refine our software uses for meter reading software and worked to bring in updated versions of the software. • Oversaw creation of all new laptop images in Norton Ghost. • Assisted with the procedure design for all field sites allowing for easier management of hardware and software. • Use Kaspersky and other anti-virus and Trojan detection software. • Set up and maintain user accounts in NetIQ. • Used Remedy 7 ticketing system.

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