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Work Background
City of San DiegoSenior Management Analyst for Development Services Department
Aug. 2021San Diego, California, United StatesIn my current role as a Senior Management Analyst for the Development Services Department, my duties and responsibilities are as follows: 1. Oversees and supervises payroll staff
2. Provides as acting liaison for department in organizing recruitment and hiring process
3. Works with GRC team to review operational management requests & utilizes SAP for personnel and trend analysis reporting
4. Works closely with personnel and internal payroll team.
5. Implements flowcharts and suggestions to help organize and streamline internal processes.
6. Delegates and leads staff accordingly on current and additional applicable assigned tasks/duties.
7. Provides support, recommendations, and guidance on performance management. 8. Recommends City or LinkedIn Learning trainings as needed.
9. Rewards and Recognition Program Liaison for the Department
10. Oversees and assists in processing Request for Proposals as needed and reviewing Service Level Agreements.
11. Reviews all department reimbursement and travel expense reports. 12. Attends team budget operation meetings, one-on-ones with supervisor, and department forums/events.
13. Provides hiring updates, retention/turnover tracking, and inputs budget projections quarterly in coordinating with management, personnel, and department of finance.
14. Works closely with department staff across different divisions to provide quality customer service and administrative support.
City of San DiegoAssistant Management Analyst
Jun. 2019 - Oct. 2019San Diego, California, United StatesDuring my time as an Assistant Management Analyst for the Engineering Support and Technical Services Division for the Engineering and Capital Projects (E&CP) Department in the Standards and Contract Documents Section, I performed the following duties: organization of team meetings/trainings, providing large group presentations, administrative support, data compilation, engineering projection tool creation, engineering consultant fee estimation tool creation, agency bids and budgetary analysis report creation, and supervisory management over team of administrative staff. I also conduct initial contract intake form reviews in working directly with Project Managers and Specification Engineers and prepare and maintain tracking logs via utilization of Excel reports, SAP, Planet Bids and Sharepoint’s electronic contract system (eCon) to ensure all advertising construction contract processes and peer reviews coordinated by the team are working in the most efficient, effective and accurate manner in compliance with the City, State and Federal regulations.
Crumb and CoatCo-Owner
Jan. 2019Escondido, California, United StatesPartner with Leanne from "Sweets, Cakes & Bakes".
City of San DiegoAssociate Management Analyst for Standards & Contracts, Engineering and Capital Projects Department
Dec. 2018 - Oct. 2021Greater San Diego AreaIn my current position as an Associate Management Analyst for the Engineering Support and Technical Services Division for the Engineering and Capital Projects (E&CP) Department in the Standards and Contract Documents Section, I perform the following duties: • organization of team meetings/trainings
• preparation & implementation of large group presentations
• administrative support
• data compilation and tracking
• engineering cost estimating projection tool creation
• engineering consultant fee estimation tool creation
• agency bids and budgetary analysis report creation
• supervisory management over team of administrative staff I also conduct initial contract intake form reviews in working directly with Project Managers and Specification Engineers and prepare and maintain tracking logs via utilization of Excel reports, SAP, Planet Bids and Sharepoint’s electronic contract system (eCon) to ensure all advertising construction contract processes and peer reviews coordinated by the team are working in the most efficient, effective and accurate manner in compliance with the City, State and Federal regulations.
City of San DiegoManagement Trainee
Dec. 2018 - Jun. 2019San Diego, California, United StatesDuring my time as a Management Trainee for the Engineering Support and Technical Services Division for the Engineering and Capital Projects (E&CP) Department in the Standards and Contract Documents Section, I performed the following duties: organization of team meetings/trainings, providing large group presentations, administrative support, data compilation, engineering projection tool creation, engineering consultant fee estimation tool creation, agency bids and budgetary analysis report creation, and supervisory management over team of administrative staff. I also conduct initial contract intake form reviews in working directly with Project Managers and Specification Engineers and prepare and maintain tracking logs via utilization of Excel reports, SAP, Planet Bids and Sharepoint’s electronic contract system (eCon) to ensure all advertising construction contract processes and peer reviews coordinated by the team are working in the most efficient, effective and accurate manner in compliance with the City, State and Federal regulations.
City of San DiegoContracts Processing Clerk for Public Works Department
Nov. 2017 - Dec. 2018San Diego, California• Compile and prepare construction contracts within compliance of all Federal regulations
• Work directly as contract liaison between Specifications Engineers and Project Managers
• Ensure content of all contract documents contain all required lawful elements
• Review and proofread contract documents ensuring all addenda and bidding areas are accurate
• Merge backup confidential SAP, project measurement & excel spreadsheet reports to submit for contract approval
City of San DiegoClerical Assistant II for Fire Rescue Department
Oct. 2016 - Nov. 2017San Diego, CaliforniaMy duties and responsibilities currently as a Clerical Assistant II in the Fiscal Division for Fire are as follows: • Grant clerical support (updating reimbursement tracking spreadsheet for CALOES and UASI, making copies, mailing out packets to CALOES, labeling completed grant packets, delivering completed grant packets to Homeland Security, etc.) • Organization, preparation and management of UASI Grant packets (MEP Planner, GIS Project- Bradshaw & Employees, Exercises, etc.) and CALOES packets
• Entering of good Receipts in SAP
• Entering deposits in SAP • Main billing official for all P-Card Holders in Fire Administration • Reviewing Travel Reimbursement Packets • Assistance with Fire Alarm Permit Program
Havas EdgeTraffic Coordinator
Mar. 2016 - Sep. 2016Carlsbad, CAMy responsibilities as a Traffic Coordinator in the Short Form department are as follows: • Ensuring all commercials are sent to the correct destinations in an efficient manner
• Interacting with Media Buyers & Account Executives to identify & resolve urgent issues
• Partnering with outside vendors to manage logistics involved in the delivery of commercials to national cable and local broadcast stations • Builds and retains professional relationships with television stations
Bridgepoint EducationStudent Inquiry Coordinator
Jan. 2016 - Mar. 2016Greater San Diego Area
Four Seasons Hotels and ResortsBarista/Pool Server
May. 2015 - Jan. 2016Carlsbad, CaliforniaAs a Barista/Pool Server for the Four Seasons Hotels and Resorts, my duties and responsibilities are as follows: • Prepare and sell specialty coffee drinks, pastries, muffins and bagels on a daily basis
• Go through daily checklist by setting up & providing maintenance of Pool area, bar, & coffee shop
• Provide quality customer service to guests through treating others as they would like to be treated
Corky's Pest ControlSocial Media Marketing Manager
May. 2015 - Sep. 2015San Marcos, CaliforniaAs a Social Media Marketing Manager, my duties and responsibilities are as follows: • Manage Corky's Pest Control's social media platforms such as Instagram, YouTube, Twitter, and LinkedIn • Analyze social media analytics & measure it's ROI for the company
• Conduct in social media research and industry analysis reports
• Tracking current industry trends and updates
• Preparing reports on usage of metrics & social media tools
• Monitoring all social media platforms to ensure there's consistency across all accounts
• Act as the social media marketing analyst by conducting in analysis of analytics & suggesting strategic decisions for the direction of the company through social media
Nothing Bundt CakesGuest Services Representative
Nov. 2014 - May. 2015Carlsbad, CaliforniaAs a Guest Services Representative for Nothing Bundt Cakes, my responsibilities are as follows: • Abide by all NBC policies and procedures
• Uphold NBC’s image and brand
• Provide quality customer service in face to face interactions with customers
• Restock FOH inventory such as retail items and cakes
• Introduce walk-in guests to the bakery and products with a guest tour
• Assist guests with walk-in orders while using creative solutions
• Assist phone guests with incoming future orders
• Give cake presentations by providing quality control tests
• Operate and balance point of sale (POS) with accuracy and efficiency
• Gather guests' email addresses
• Keep samples available during all hours of operation
• Maintain a strong knowledge of NBC's products, prices, and promotions
• Keep retail area clean, swept and neatly merchandised
• Abide by various crafting and design procedures for cake decorating
City of San DiegoIntern for Corporate Partnerships and Development
May. 2014 - Dec. 2014San Diego, California, United StatesAs the primary intern for the Corporate Partnerships and Development office of San Diego, my responsibilities include: • Assisting the Strategic Partnerships Manager in planning city employee benefit events for our sponsors
• Organizing/filing invoice receipts for the department's budget binder
• Writing research reports regarding central news in direct relation to corporate sponsors (e.g. Information on preferred catering lists at central libraries in the U.S.)
• Writing professional business emails to schedule meetings
• Answering phone calls and questions at the front desk
• Creating excel spreadsheets for contacts lists
• Assisting Manager of Grants and Donations with researching eligible grants for specific projects for different departments within the city
The Daily ConfidentialWriter
Feb. 2014 - May. 2014Greater San Diego AreaWriter for a new innovative magazine called "The Daily Confidential". I specialized in all topics from health and wellness to food to all things good to maintain a happy soul.
SavvySweetsBusiness Owner
Jan. 2014Greater San Diego AreaAs the Business Owner of SavvySweets, my duties and responsibilities are as follows: • Provide custom dessert catering to customers for special events (i.e. birthdays, anniversaries, weddings, baby showers, graduations, etc.)
• Provide quality customer service in an effective and timely manner
• Write review articles and feedback about different restaurants within San Diego County or places traveled to posted via thesavvysweets.com
• Cover different events within the San Diego area as Food blogger & zipkick influencer
• Manage social media accordingly to support local businesses to help thrive, grow and realize their truest potential
Follett Higher Education GroupBookstore Sales Associate
Jan. 2012 - Dec. 2012San Marcos, CAHelp students and teachers find required textbooks, provide quality customer service, answer phone calls, write/send professional business emails, re-stock inventory, etc.
Palamon USAAdministrative Assistant
Dec. 2010 - Aug. 2012San Marcos, CaliforniaAs the Clerical Assistant for Palamon USA, my duties are responsibilities are as follows: • Prepared work invoices for various clientele using MS Excel • Scheduled business meetings via professional phone calls and emails
• Tracked, organized and managed inventory and product shipment orders
• Coordinated open model casting auditions for Palamon products
• Filed and organized confidential budget and clientele profile documents
• Documented clientele meeting minutes via typing on MS Word
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