Royal Bank of ScotlandManager Operations
May. 2013 - May. 2015Chennai, Tamil Nadu, India• Heading India Process, APAC and Data Quality Team • Spearheading a team of 27 people for managing limits & loans administration for Indian corporate customers
• Supervising MI report to be sent to Reserve Bank of India on monthly basis
• Evaluating daily control report status and signoff EOD checklist
• Handling monthly calls with the stakeholders and weekly KPI review on past due items
• Analyzing monthly KPI & KRI and escalating open items to get the closure
• Maintaining data integrity reports for lending operations and scheduling meeting with senior management
• Responsible for scheduling call with Finance & Non-performing Management Team on monthly nonperforming assets status
• Carrying out risk review along with risk & controls team and identifying the control gaps
• Collaborating with internal group audit team and conduct end to end risk assessment
• Developing self-assessment risk framework based on the company group policy and designing control measures accordingly