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Work Background
E.L. ConstructionOperations Manager
Feb. 2020 - Jun. 2023Nashville, Tennessee, United StatesDeveloped & implemented streamlined, efficient operations processes for field & sales personnel Liaised with Project Managers regarding subcontractor schedules on home renovations, remodels, and additions Organized subcontractor & superintendent schedules & deliveries Monitored database daily and throughout the day, ensuring all jobs, change orders, documents, and schedules were up to date Assisted Estimator & Project Managers in pre-construction with lining up subcontractors & vendors, and collecting signed contracts
E.L. ConstructionAdministrative Manager
Dec. 2018 - Jun. 2023Nashville, Tennessee, United StatesProcessed daily bank transactions, weekly payroll, and weekly client billing Maintained, updated, and documented all financial ledgers and bookkeeping daily. Maintained five company inboxes, including finance and customer relations. Reconciled accounts monthly, assisted accountant with tax preparation & resolving discrepancies. Proactively engaged in client cash collection & explored alternative options to reduce debtor arrears. Liaised regularly with clients, field teams, and subcontractors to ensure client satisfaction. Assisted with permit application and zoning queries. Manually conducted data collection and compiled reports for owner, regarding business finances, real estate, and prospective clients.
Care Management ConsultantsAdministrative Assistant
Jul. 2017 - Oct. 2018Brentwood, Tennessee, United StatesManaged client caseload of 120+, including accurately documenting and organizing all medical records, correspondence, billing, research, and expert reports for in-office expert witnesses and testimony. Maintained thorough, detailed documentation of all case statuses manually and within an online database. Created and prepared reports, including proofreading, editing, and finalizing, in Word and Excel to be submitted for litigation. Liaised closely with attorneys and physicians to ensure accuracy of all records received, records required, deadlines, documentation required of our experts, and requirements for expert reports.
Tuff Shed, Inc.Office Administrator
Sep. 2016 - Jun. 2017Nashville, Tennessee, United StatesReconciled accounts monthly, ran risk associated customer reports, proactively engaged in collection of past due invoices. Managed software & online databases containing customer orders, customer information, order history, & communication between stores & associates. Scheduled new builds, warranties, & deliveries while coordinating with shop supervisor, multiple installers, & manager of satellite location in Knoxville. Worked closely with customers & sales people to ensure accuracy of new orders, that sites were adequately prepared, & that all appropriate permitting was in place prior to scheduling installation. Processed weekly payment for installers & sales people, invoice local vendors on weekly basis. Fielded customer, salesperson, & Home Depot inquiries regarding product information, installation schedules, & order updates. Maintained office filing systems, including Home Depot display builds, installer payments, check logs, processed payments, & employee files. Miscellaneous tasks as needed (i.e. process new hire paperwork, run background checks, purchase office supplies, regularly scan & make copies on office equipment, etc.).
RT MedicalRegistered Respiratory Therapist
Nov. 2014 - May. 2016Hermitage, Tennessee, United StatesProvided customer service-oriented care to patients & monitored acceptance/compliance of therapy Managed invasive & non-invasive ventilators, including maintenance & monitoring Trained family & caregivers on invasive ventilators, continued care, & tracheostomy care Placed & delivered patient orders throughout middle TN on monthly basis Conducted troubleshooting via phone when on call, going out to patient location if necessary
FedEx OfficeLead Project Coordinator
Sep. 2008 - May. 2012Nashville, Tennessee, United States
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