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Network Power<100 people
Roles
🧑💼100%
C-level Executive
👍100%
Sales & BizDev
🧨100%
Consulting
Geos
🇿🇦100%
South Africa
Work Background
KurtosysClient Services Manager
Jul. 2023 - Nov. 2024Cape Town, Western Cape, South Africa● Building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction.
● Recognition of ROI leading to strong renewals and solution growth opportunities.
● Working closely with our clients alongside Sales, Support, Account Management, Implementation Services,
and other operations and Product Management Teams at Kurtosys to ensure our services are delivered successfully.
DeARXProject Manager
May. 2022 - Jun. 2023South Africa● Project management and delivery of integration projects and solutions critical to business operations for clients within retail, insurance and banking sectors. ● Maintaining a programme of work for banking clients to ensure delivery is in line with regulatory requirements. ● Presales activities, project planning, resourcing, budgeting and project delivery.
● Delivery management of work across teams to meet project deliverables, as well facilitating team
ceremonies.
● The PMO office has a business function that includes change management and scaling up. Upskilling staff on
ways of working and service management, setup and configuration of Jira, reporting on team activities and introducing effective time tracking for project financial reporting.
Kurtosys SystemsDelivery Manager
May. 2021 - Apr. 2022City of Cape Town, Western Cape, South Africa● Responsible for the delivery and coordination of multiple client projects, including change management.
● Interacting directly with clients, internal stakeholders and leadership to ensure work allocation for timeous
delivery and client expectations are met with regular feedback, status and steering meetings
● Facilitating and coordination of work across teams and departments, with oversight of Jira projects across
various team boards, running grooming and planning sessions and understanding of work in progress to work item level
Kurtosys SystemsProject Manager
Jan. 2021 - May. 2021City of Cape Town, Western Cape, South Africa● Management of multiple projects, interacting with enterprise clients and senior stakeholders within the global asset and wealth management space. Projects for the development and improvements of investment websites, portals, fund data and investment reporting.
● Responsible for project governance, administration and stakeholder management.
● Management of risks, driving solutions for delivery, day to day customer engagement, internal team
communication, Go Live management ensuring project implementation process is followed.
● Programme management for retainer clients, management of work across delivery teams and product
teams.
Pure Survey (PTY) LtdProject Manager
Aug. 2018 - Nov. 2020Cape Town Area, South Africa● Maintain client relationships with existing and new clients.
● Research and analysis consulting
● Understand business requirements, translating into specifications and generating scope of work.
● Management of full product life cycle, identify and communicate project risks throughout.
● Work closely with teams to ensure that expectations are met and projects are delivered timeously, ensuring
that proposed solutions cover all aspects of delivered business specification.
● During this time, I took a break in service from January 2020 to February 2020, due to family commitments.
ProsperISConsultant Project Manager
Feb. 2010 - Oct. 2014Cape Town Area, South Africa- Business Process Review and Solutions.
- Ungerboeck/EBMS System Implementation Management for various clients. - Implementation of Event Websites and delegate solutions.
- Infrastructure implementation and upgrades.
Euromoney Institutional InvestorBusiness Applications Manager
Aug. 2008 - Feb. 2009London, United Kingdom- Responsible for the central information systems including Ungerboeck EBMS (Event Registration), Eventspro (Event Registration) and MAXIM (Ad Billing). - Management of Business Support and Technical teams responsible for business applications, general support, user training, system development and business group implementations. - Strategically reviewed business and finance requirements to ensure that all systems were providing the best solution for the company, initiating projects as needed. - Worked closely with technology staff, the finance department and business group users providing an efficient and professional service.
Cape Town International Convention CentreTechnical Services Co-Ordinator
Oct. 2006 - Apr. 2008City of Cape Town, Western Cape, South Africa- Portfolio included Health & Safety, Landscaping, Housekeeping, Security, Staff Services, Client Services, Maintenance, IT Services, EBMS (Event Business Management System) - Project Management - Procurement (adhering to City of Cape Town procurement process) - Day to day management of the maintenance team, IT Services Desk and Operations Helpdesk
Bite CommunicationsOperations/Facilities Co-Ordinator
Aug. 2005 - Mar. 2006City Of London, England, United Kingdom- Day-to-day office and facilities management
- Management of reception staff and service providers
- Review of service contracts
- Health & Safety training, policy management, risk assessments, fire training and disaster management
KENSINGTONROOMSEvent Operations Manager
Jul. 2004 - Jul. 2005City Of London, England, United Kingdom- Event Management from sales, planning and facilities management - Brand Management including marketing and website management
- Relief Manager for General Manager
KENSINGTONROOMSFront Office Manager
Dec. 2002 - Jul. 2004City Of London, England, United KingdomResponsible for the day-to-day running of the department. Responsible for staff allocation, training and assessment. Customer Relations - welcoming VIP guests, dealing with any guest issues.
Concierge service.
S KEREN & COMarketing Co-ordinator
Aug. 2001 - Oct. 2002City of Cape Town, Western Cape, South AfricaIn addition to Buyer Role:
Media/PR campaigns for new product launches and brands.
Merchandising and management of third party agencies. Management of Regional Sales Representatives.
S KEREN & COBuyer
Aug. 1999 - Oct. 2002City of Cape Town, Western Cape, South AfricaManaged the buying of Fossil Sunglasses and Accessories, Emporio Armani Watches, Disney Watches and Harry Potter Watches for the South African market.
Liaised with Suppliers; Purchased product based on market sales and consumer demand.
Sold products to high-level decision makers of all the major fashion retail chains in South Africa and various independent retail stores.
Inventory control of the Fossil Stores in South Africa. Placing orders and allocating stock to Fossil stores.
Monthly financial reporting and presentations.
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