Puyallup/Sumner Chamber of CommerceBusiness Development/Project Manager
Dec. 2017 - May. 2018Puyallup, WashingtonDuring this tenure, I was asked for identifying and developing new business opportunities to increase brand presence. Major Responsibilities:
Supporting CEO to enhance chamber operations, market chamber, recruit new members, fulfilling future member service needs, creating next generational operational strategies and plans aimed at modernizing and upgrading software, marketing, website, and internal systems as well as several processes while serving as an internal strategist, providing best advice and recommendations to management by evaluating complex data, and devising/executing chamber of commerce's new 3-year plan through close collaboration with senior executive and cross-functional internal chamber teams.
Key Accomplishments:
• Reduced 50%-member attrition by designing and executing latest processes.
• Enhanced productivity and efficiency by leveraging best business practices and scientific management principles.
• Boosted membership by 25% in three months and minimized collections issues by 100% through recreation of website.
• Increased membership by 16% within first 60 days and improved chamber's approach of managing business to accomplish future membership needs by formulating change management and system improvements strategic initiatives.