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Work Background
Center for Executive Development at Texas A&M UniversityAssociate Director of Strategic Growth
Jun. 2022College Station, Texas, United States
University of Utah - David Eccles School of BusinessBusiness Development and Sales Operations Manager - Executive Education
Jun. 2018 - Jun. 2022Salt Lake County, Utah, United States• Establish long-lasting relationships with L&D leaders & decision-makers within target accounts to provide custom leadership development programs. These relationships have resulted in a 20% annual revenue growth year over year.
• Strategically design custom leadership development programs with our premier MBA faculty and L&D leaders. Our custom programs have helped reduce high potential turnover rates in organizations by 15%. • Engage with community groups and organizations at local and national business/networking events (CMED, Utah Business Magazine, SHRM, Salt Lake Chamber of Commerce)
• Designed and implemented our entire inside sales processes from cradle to grave to help increase our average lead conversion by 22% and our open enrollment revenue by 33%
• Strategize sales and marketing initiatives with our marketing team to ensure we are targeting the correct industries, Markets, and Organizations
• Developed new project management tools to help our operations team function more efficiently and reduce errors in our processes. Continuous process improvement strategies have allowed us to take on a larger volume of custom clients. • Created a new business plan to increase revenue by 300% by partnering with Coursera on a subscription model for our online programs.
• Played an important role in the development of our Asynchronous, hybrid, and In-person course offerings
Rakuten MarketingDigital Advertising Strategist
Oct. 2017 - Jun. 2018-Responsible for presenting advertisers with compelling digital campaign options, establishing budgets and KPIs, setting up, selling & executing a vision, and delivering on stand-alone or integrated campaigns. -Continually reviews technologies and explores new innovations in the digital advertising landscape to find ways to more effectively deliver against advertiser objectives. - Frequently work with the wider Business Development team to improve customer attraction and retention. -Responsible for identifying and prioritizing digital advertising/marketing objectives, and creating/communicating advertising & marketing targets & briefs. -Helps establish goals with advertisers to ensure that revenue and CPA/CPL are managed and to ensure delivery of ROI.
-B2B sales presentations with C level executives -Tradedesk Programmatic Practioner Certified
England LogisticsFuel Account Manager
Aug. 2017 - Oct. 2017Greater Salt Lake City Area-100 + cold calls made a day B2B prospecting for new clientele
- presented solutions to C level executives on a daily basis via webex and powerpoint
- utilized consultative sales strategies to find customer needs and pain points.
- Continuosly followed up with clients until the close of the sale. 6 – 8 week sales cycle.
- Managed sales pipeline utilizing strategic organization through excel and outlook
- Expertise in salesforce CRM
- Maintained 100% of my ramp goals every month with the company
Select Portfolio ServicingLoan Review Specialist/ Investor Portfolio Auditor
Apr. 2013 - Sep. 2014• Handle over a thousand Investor requests monthly for testing loans that we service. • Prioritize, Organize, and maintain monthly Investor tests to ensure all tests are completed timely
• Act as a liaison between our Investors and our departments VP’s and Directors to help keep communication active.
• Develop trending reports for monthly tests for each department to ensure proper remediation
• 100% quality performance for the since beginning of employment at SPS
Discover CardJudgmental Credit Analyst
Apr. 2011 - Jun. 2012Greater Salt Lake City Area• Completed Account reviews by gathering Housing, Income, and Employment information. • Analyzed Debt to Income and Customers Credit reports and trends to determine appropriate credit lines
• Ranked as one of the top performers in my dept. In all statistical categories.
• Worked as a training assistant to a new hire class to help teach them the analytics behind judgmental lending
• Promoted to a coach for the judgmental review process in which I was in charge of the development of 13 -15 employees lending skills and call etiquette.
• Our team when I became coach went from the worst in the dept to the best within 1 month
Salt Lake MetroAssistant Club Director/ Coach (USA Basketball Gold Licensed Coach)
Mar. 2007 - Jun. 2018
InterContinental Hotels Group (IHG®)Reservations Sales Agent
Jan. 2006 - Dec. 2008Greater Salt Lake City AreaReceived high volume inbound sales calls for 5 star Intercontinental brand hotels. Utilized strong consultative sales skills to develop rapport and assess customer's vacation needs. Upgrade customers to vacation packages based on situation and needs.
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