University of Utah - David Eccles School of BusinessBusiness Development and Sales Operations Manager - Executive Education
Jun. 2018 - Jun. 2022Salt Lake County, Utah, United States• Establish long-lasting relationships with L&D leaders & decision-makers within target accounts to provide custom leadership development programs. These relationships have resulted in a 20% annual revenue growth year over year.
• Strategically design custom leadership development programs with our premier MBA faculty and L&D leaders. Our custom programs have helped reduce high potential turnover rates in organizations by 15%. • Engage with community groups and organizations at local and national business/networking events (CMED, Utah Business Magazine, SHRM, Salt Lake Chamber of Commerce)
• Designed and implemented our entire inside sales processes from cradle to grave to help increase our average lead conversion by 22% and our open enrollment revenue by 33%
• Strategize sales and marketing initiatives with our marketing team to ensure we are targeting the correct industries, Markets, and Organizations
• Developed new project management tools to help our operations team function more efficiently and reduce errors in our processes. Continuous process improvement strategies have allowed us to take on a larger volume of custom clients. • Created a new business plan to increase revenue by 300% by partnering with Coursera on a subscription model for our online programs.
• Played an important role in the development of our Asynchronous, hybrid, and In-person course offerings