CelesticaVice President, Global Quality
Apr. 2022Promoted to drive the next stage of Total Quality @ Celestica and centralize continuous quality improvement across 6 distinct markets (25+ sites) and the global supply chain via a diverse staff of Segment Quality Directors and Global Supplier Quality Directors. • Established a framework that saw the team develop a strategy and roadmap that resulted in an 85% improvement in Delivered Product Quality (PPM) levels and supporting record breaking financial performance year-over-year from 2022-2024
- Improved customer scorecard performance – 100% of customers ranked Celestica as their 1 or 2 supplier.
- Zero significant quality excursions 2022-2024. • Provided the strategic direction to establish a System Level Reliability Organization to ensure proper end-to-end quality and reliability of design, materials, and manufacturing/test processes for lifecycle solutions products. • Responsible for Total Quality @ Celestica, driving a customer first culture that provides flawless execution through continuous improvement.
- Effective protocols.
- Audit ready sites that inspire confidence.
- Talented teams at the site, regional and global levels driving Quality Performance and Mindset. • Revamped the Global Supplier Quality Organization driving a 25% improvement from 2022 through 2023
- Established more granular global metrics to ensure proper counter measures.
- Drove the creation of a more effective Supplier Development/Improvement framework to ensure our supplier partners met or exceeded our expectations.
- Created the framework to drive cost recovery efforts resulting in an 80% recovery rate in the first year of the program. • Executive oversite for the Global Flawless Launch New Product Introduction process and End-to-End product Lifecyle management process
- 75+ new products ramped to mass production annually, on-time, on-budget, at or above target yields
- Driving strategic oversite across Desing Quality, Manufacturing Quality, Supplier Quality, and Customer Quality