Ashley Furniture IndustriesProduct Manager, SEO, Marketing & Analytics
Sep. 2021 - Nov. 2022Tampa, Florida, United States · HybridOmnichannel Product Management
Led teams of 20+ development, engineering, product, and design professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA, launch, and support) for internal and external business stakeholders. Recognized gaps in Google Analytics blocking product URLs from appearing in the SERP, increasing annual revenue by $3.1M. Implemented A/B testing to the email sign-up in the footer to increase capture rates by 162.53%. Led the development of a new internal product driving strategy and execution for Marketing Business partners, improving core web vitals and overall user experience. Worked with Process team and field technicians in defining business requirements documents. Converted the business requirements into well-defined Azure DevOps stories with acceptance criteria. Responsible for grooming backlogs, defining priorities, performing user acceptance testing, and monitoring release activities. As a product manager, supported 2 Product teams by gathering, analyzing, triaging, and reporting issues within SCOPE and Enterprise products. Own and manage execution against the product roadmap, championing the needs of consumers, business teams, and stakeholders throughout the development process. Collaborated with Process Team in defining UX and user journeys to build best user experiences that address specific user issues and that drive KPIs. Leveraged Adobe Experience Manager configuration and implementation process of Hreflang tags across multiple country sites of the same domain through an XML sitemap