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Work Background
Senior IT Project Manager
Elevance HealthSenior IT Project Manager
Jan. 2024 - Apr. 2024Led Cloud/Infrastructure high-velocity projects, utilizing strategic planning and stakeholder engagement to optimize Elevance's Tier 1 Enterprise Public Cloud accounts. In this role, I collaborated with individuals from Software Engineering through Senior Level Executives. Spearheaded multiple infrastructure projects, collaborating with stakeholders to shape SOWs, and managing project lifecycles to align with Elevance's and clients' strategic goals. Managed interdependencies and coordination across projects to ensure that information relating to project deliverables, risks, and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated. ● Ensured that the content developed for the knowledge base was relevant, accurate, and of high quality, meeting the informational needs of customer service teams. ● Worked effectively across internal teams, including digital, sales, and customer service departments, while acting as a liaison between external vendors and internal teams to ensure alignment with business goals. ● Directed business and technical requirements analysis, streamlined process modeling and integration with security architecture, leading to a 15% reduction in budget expenditure and improving acquisition efficiency. ● Led the development and implementation of a reporting and review framework, providing a holistic view of project activity, which enhanced decision-making efficiency by 30%. ● Integrated stakeholder interests with corporate objectives, guiding project prioritization and risk mitigation, which led to a 20% improvement in project alignment and risk response efficiency. ● Aligned organizational policies to strategically coordinate multiple major projects, enhancing project efficiency and effectiveness, resulting in a 15% improvement in project delivery timelines. ● Coordinated and oversaw the initial training sessions and provided go-live support for new knowledge base solutions, collaborating with vendors to ensure effective knowledge transfer and system usability.
Senior Product Manager
Boeing-SSi PeopleSenior Product Manager
Jan. 2022 - Dec. 2022Led the end-to-end product delivery, transitioning from legacy to new applications, and streamlined the retirement process, enhancing product support efficiency. Conducted regular project review meetings, leveraging Azure DevOps analytics and reporting tools to monitor progress, identify risks, and initiate corrective actions. Led the UX Design and Architect teams to deliver a high-quality IT product, resulting in a 25% increase in user satisfaction and a 20% improvement in development efficiency Proactively identified and aligned business initiatives with strategic priorities, achieving a 15% increase in financial benefits and enhancing customer satisfaction by aligning with their needs. Articulated the product's value by implementing standard and automated operational metrics, leading to a 10% improvement in financial performance and better stakeholder understanding. ● Implemented CI/CD pipelines using Azure DevOps, resulting in a 40% reduction in deployment times and a 25% decrease in post-deployment bugs. ● Streamlined the capture management process, reducing proposal development time by 40% and enhancing the overall success rate. ● Developed a comprehensive risk management plan, utilizing Azure security and compliance features to safeguard against data breaches and ensure regulatory compliance. ● Oversaw the integration of Azure DevOps with other critical systems (e.g., JIRA, Slack) to create a cohesive and automated workflow, improving team productivity by 25% and ensuring seamless information flow across platforms. ● Critically reviewed agile software plans to organize a well-defined, robust backlog with executable software build plans. ● Led daily scrums, using agile practices, to communicate clearly and openly on incremental progress to inform the team of any help needed on impediments and roadblocks and suggest timely remedies for common ailments during retrospections. ● Created and organized a well-defined, estimated, and prioritized set of initiatives, epics, and stories to maintain a robust backlog for time-phasing and planning.
Senior Information Technology Project Manager
Alaka`ina Foundation Family of CompaniesSenior Information Technology Project Manager
Aug. 2020 - Jul. 2021As Senior IT Product Manager, developed and executed strategic plans to meet project requirements economically, reducing costs by 20% while maintaining project deliverables. Managed project lifecycle, including budget execution, work assignment oversight, and C-level reporting, leading to enhanced coordination with CCoE G6 and technical staff, improving project performance assessment accuracy. Developed and applied technical policies, including standards and protocols, enhancing information system integration and implementation, resulting in a 25% increase in system efficiency and reliability. Coordinated and analyzed application data, aligning with legacy and current systems, to guide future architecture and procedural recommendations, streamlining system integration and enhancing operational efficiency by 30%. Identified and implemented innovative problem-solving approaches, advising higher management on IT operational impacts, resulting in a 20% improvement in agency-wide program efficiencies. Advised management and team members in meetings on operating system directions and telecommunications trends, enhancing the virtual consumer response strategy and optimizing resource allocation. ● Conducted comprehensive market analysis to identify and capitalize on two new market opportunities, contributing to a 20% growth in the company's market share. ● Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, and coached team members and clients on the Agile process. ● Critically reviewed agile software plans to organize a well-defined, robust backlog with executable software build plans. ● Enabled Agile team to increase its throughput by 18% with swarming around features and other high-collaboration approaches, such as paired programming. ● Identified, monitored, mentored, and evaluated Project/Product/Delivery/Scrum Managers and Coordinators ● Works cross-functionally with Product Managers, Training Program Managers, and technical writers to develop Effective, interesting, and engaging knowledge management solutions with the CCoE Enterprise ● Oversaw cloud-based solution development ($15.8 million budget) and implementation and managed compliance roadmap activities. ● Worked closely with the Contracts department on the development of proposal cover letters, as well as all contractual, administrative, and business information required for proposal submissions.
Senior Software Engineer
Mayvin®Senior Software Engineer
Jul. 2019 - Aug. 2020Led the Cyber Security Incident Response for Joint Special Operations Command, coordinating with government agencies to effectively record and mitigate incidents, enhancing the security posture. Monitored and analyzed Intrusion Detection Systems (IDS), identifying and remediating security issues, and reducing potential threats by 30%. Analyzed intrusion attempts and compromises, conducting thorough reviews to enhance the organization's threat detection and response capabilities. Evaluated firewall change requests, assessing, and mitigating organizational risks, which strengthened the security infrastructure by 25%. Proactively communicated alerts to agencies about network, application, and OS intrusions and compromises, enhancing threat awareness and response time. Assisted in implementing countermeasures and mitigating controls, reducing cybersecurity risks by 40% and enhancing system resilience. Ensures the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices. ● Maintained knowledge of the Risk Management Framework (RMF) Assess and Authorize (A&A) process. Perform and/or evaluate vulnerability scans on production and integration systems utilizing approved network scanning tools and appropriate government-provided software such as Retina, DISA Gold Disk, and UNIX ● Identifies, monitors, mentors, and evaluates Project/Product/Delivery/Scrum Managers and Coordinators ● Managed the integration of vendor tasks and tracked and reviewed vendor deliverables, while providing technical and analytical guidance to the project team.
Business Process Analyst
Lockheed MartinBusiness Process Analyst
Nov. 2017 - Jul. 2019Fort Bragg, North CarollinaAs a Sr. Business Analyst, I perform business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time definition of requirements for the Joint Special Operations Command (JSOC). I work with motivated teams on highly visible and valuable customer-facing digital products. This requires excellent communication and outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment.
Senior Consultant
ExCyTDAS Senior Consultant
Jul. 2017 - Mar. 2022Evans, Georgia, United States
IT/Spectrum Program Manager
ICP Systems LLCIT/Spectrum Program Manager
Sep. 2015 - Nov. 2017Fort Bragg, NCLeads as the Information Technology Project Manager for the Frequency and Spectrum Management Program. Manages information technology projects and solutions by implementing the spectrum management program for the entire U.S. Army Reserves. • Assists the Project Management Office (PMO) with the creation, review, and coordination of required programmatic documentation such as Program/Project Charters, plans, briefings, Standard Operating Procedures (SOPs), business plans, Memorandum of Agreements (MOAs) and other documents as required • Works extensively with the U.S. Forces Command (FORSCOM) G-6 Spectrum Management Office (SMO) and their Cyberspace Division on their functions, capabilities as well as the training objectives for FORSCOM units • Reviews Statements of Work (SOW) and ensure that appropriate deal reviews are conducted prior to release and SOW execution. Reviews SOWs regularly to ensure project delivery meets customer expectations • Responsible for the analysis of higher level policies and directives to determine the operational impact on SATCOM procedures or systems, such as Wideband Global Satellite (WGS) and Defense Satellite Communications System (DSCS) • Reviews, assesses and evaluates theater-wide fixed and tactical C4 plans, programs and systems and manages/coordinates USARC CIO G-6 documents to identify shortfalls, vulnerabilities/deficiencies to achieve mission success • Serve as liaison to coordinate communications between client and internal teams while managing expectations, project scope, staffing, methodology and approach, timelines, risks, and budget • Collaborates with the government to establish a centralized Program Management Office (PMO) structure employing current industry “Best Practice” and Government standards • Identifies spectrum requirements for training, pre-deployment, deployment, and reconstitution of Army Reserve Soldiers, CONUS and OCONUS
Senior Project Manager/Radio Frequency Engineer
Odyssey SystemsSenior Project Manager/Radio Frequency Engineer
Jan. 2015 - Sep. 2015Defense Information Systems Agency (DISA) HQ Fort Meade, MDServed as Senior Spectrum Manager and Frequency Engineer for the entire Navy and Marine Corps. Verified technical equipment specifications to ensure the data provided in spectrum applications are correct. Analyzes the frequencies already assigned in the proposed operational area for compatibility, considering emission, power, location of transmitters, height of antennas, aircraft operation altitude, and other critical equipment operating characteristics. Selects frequencies and identifies alternatives to fulfill new frequency requirements. Coordinate frequency related issues with government and non-government agencies. Knowledge of the National Telecommunications and Information Administration (NTIA) Manual of Procedures for Federal Radio Frequency Management is required. • Track the performance of the engagement and the quality of project deliverables. Report on the effectiveness of the engagement against the baseline plan • Reviewed the frequency assignment proposals to determine whether or not these proposals, if approved, would result in technical conflicts with existing frequency assignments • Reviewed the frequency assignment proposals for compliance with applicable policy, regulations, and procedures, and recommend corrective action when necessary; understands and use the National Table of Frequency Allocations, various assignment plans, restrictions, rules and procedures for authorizing frequency assignments • Performed interference analysis, frequency nomination and processing using Spectrum XXI and the Government Master File (GMF) • Researched and identified various types of equipment in frequency bands that are under consideration for reallocation under the Presidential Broadband Initiative (PBI); assemble listings of equipment pertinent characteristics • Used agile and scrum methodologies to ensure the reallocation of frequencies under PBI • Evaluated and initiated frequency proposals in standard frequency action format in accordance with MCEB PUB 7
IT Project Manager/Chief Spectrum Manager
US ArmyIT Project Manager/Chief Spectrum Manager
Jul. 2012 - Dec. 2014HHC, 1st Signal Brigade, APO AP 96205, Seoul, KoreaServed as the Chief Theater Electromagnetic Spectrum manager for the 1st Signal BDE and the Network Engineering NCOIC in support of United States Army Pacific (USARPAC), United States Forces Korea (USFK). Organized and coordinated Electromagnetic Spectrum (EMS) resources with Joint, Allied, National and International Organizations for the Department of Defense. Responsible for the coordination, procurement of frequency resources, and the engineering of frequency assignments to satisfy 8A operational requirements. • Responsible for troubleshooting and technical direction for timely restoration of optimal telecommunications and personnel in different functional organizations in 8th Army, USARPAC, and 1st Signal BDE • Accountable for analyzing and engineering solutions for satellite and radio frequency (RF) conflicts (deconfliction) by applying knowledge of national and international frequency allocation table • Administrative Senior Non-Commissioned officer for 8 Non-Commission Officers • Prepared and submitted DoD Host Nation Coordination Requests (HNCR) and combatant command submission of host nation supportability comments for host nation agreements and landing rights • Mentored 12 spectrum managers across multiple organizations (comprised of Marines, Air force, 8th Army, and widely dispersed units) across 38,691 square miles • Analyzed and engineered solutions for all wireless transmissions, including satellite and radio frequency conflicts for 13 subordinate agencies • Resolved radio frequency problems by providing technical oversight to the brigade’s policies, plans, and programs in regards to the efficient and legal use of the radio spectrum in the Korean Theater of Operations (KTO) • Key liaison required to effectively communicate to 8th US Army, United States Forces Korea (USFK), United Nations Coalition (UNC), Combined Forced Command (CFC), and the Republic of Korea (ROK) Government for spectrum related issues
Division Chief Spectrum Manager
US ArmyDivision Chief Spectrum Manager
Jun. 2008 - Jun. 201225th Infantry Division, Schofield Barracks, HI 96857Served as the Network Operations Sergeants Major for a forward Division G6. Reviewed the G6 OIC's directives, recommended course(s) of action, provided tasking to the appropriate subordinate activities, and insures that the tasks were completed as required. Prepared decision papers, documents, and reports. Supervised in overall planning, direction and management of mission activities in the G6. Supervised, directed and reviewed the administrative functions for G6, to include monitoring, receiving, and approving manpower recommended organizational and staffing changes, processing of all, Non-Commissioned Officer Evaluation Reports (NCOERs), awards, Defense Travel System travel authorizations, and management control. Developed and implemented policies, programs, plans and objectives for assigned projects that support goals of the Command. • Collaborated with various subordinated units within Multinational Division Baghdad to guarantee effective and efficient communications across 8 provinces spanning over 55,134 square miles • Taught over 257 senior leader full spectrum signal operations, enabling the Iraqi Governors, the Provincial Leaders, and the Division Commander to effectively discuss the welfare of the state of Iraq • Assigned and maintained multichannel line-of-sight, FM frequencies, tropospheric scatter and tactical satellite frequencies to Task Force Iron in Iraq • Guaranteed operational frequencies and the myriad of jamming devices were de-conflicted across Multinational Division-Baghdad Central, thus providing soldiers on all levels the ability to conduct combat missions with confidence and without communication interference • Used knowledge of Information Technology Infrastructure Library (ITIL) disciplines to terminate Operation Iraqi Freedom and initiate Operation New Dawn • Delegated over 3,191 frequencies to five Advise and Assist Brigade (AAB) Teams, one Combat Aviation Brigade, the Air Force, the Navy, and Department Of Defense Civilian agencies
Platoon Sergeant/Spectrum Manager
US ArmyPlatoon Sergeant/Spectrum Manager
Mar. 2006 - Jun. 200882nd Airborne Division, Fort Bragg 28307Responsible for operating, programming, maintaining and monitoring Digital Electronic Switch Systems (ESS) and analog telecommunications systems. Planned, coordinated, and supervised the installation, operation, maintenance, and management of telecommunications systems and networks, including radio, switching, cable, and automation equipment. Supervised the installation, operation, strapping, re-strapping, preventive maintenance checks and services and unit level maintenance on COMSEC devices. Directed restoration and alternate routing of circuits, trunks, links, and systems. Established and executed unit level signal maintenance programs. Provided advice and technical assistance to subordinates and commanders. Urbanized frequency operational requirements, telecommunications service requests, and disseminated operations information to ensure C2 communications connectivity. Initialized requests to ensure appropriate logistical support is available at all times. Assimilated reports systems for network statistics. Industrialized and fulfilled training programs for signal personnel. Use automation to process operational and administrative information. Operated system control facilities as part of signal organization management functions. • Platoon Sergeant for the 82nd Sustainment Brigade Signal Company supporting the 18 hour, no-notice, Strategic Response Force mission of the 82nd Airborne Division • Supervised, planned and executed the installation, operation and maintenance of signal support systems, to include local area networks (LAN), wide area networks and routers, satellite radio communications and electronic support systems, and network integration using radio and wire • Planned and implemented standards for a Single Channel Radio certification Program used in survival training for 300 staff members to include the organization’s leadership and special staff
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