Wells FargoCorporate Trainer
Jan. 2012 - Apr. 2013Facilitated sales and fulfillment classroom and one-on-one training for distributed retail and centralized mortgage platforms for a new internal computer-based loan processing and origination system • Facilitated training classes on complex training materials with emphasis on new hire on boarding, up skilling, cross training, and consulting • Partnered with managers and employees to enhance fulfillment site performance • Provided proactive support, including virtual delivery of information, to sales distributed retail fulfillment team members
• Analyzed learning programs and team members in the areas of employee development and technical skills transfer