Akamai TechnologiesEngagement Manager II
Aug. 2021 - Apr. 2023Costa RicaAs a central point of contact for the customer and cross-functional teams to encourage account growth, I focus on maximizing value, retention and growth throughout the customer life-cycle. As the customer's technical expert I help build, innovate and evolve customers' media, performance and security strategies. Delivering innovative outcomes for customers through efficient relationships, business acumen, and operational focus.