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Work Background
Pete Morgan TechnologyCurrent Engagement - Cloud Migration Project
Jan. 2026BundabergCLIENT: Best Practice Software | Bundaberg, Queensland After an 18-month tenure as Systems Engineer, Best Practice Software engaged me via my company, Pete Morgan Technology, to transition their endpoint management environment from a co-managed SCCM and Intune state to fully cloud-managed Intune — and to hand it over in a state their own engineers could manage independently. KEY OUTCOMES
• Audited the full environment in month one — documenting every policy, application, and configuration across overlapping systems. That discovery governed the approach: fix the foundations first, then migrate.
• Migrated 45 of 60 business applications to the new cloud platform in month one — three months ahead of plan.
• Rebuilt 102 legacy device policies from scratch into 51 clean Intune cloud policies across a two-tier architecture.
• Restructured the user and device hierarchy to match the actual business structure — directorates and streams. 263 users mapped and migrated.
• 88% complete and on target for July 2026 handover.
Pete Morgan TechnologyPrincipal Consultant
Feb. 2025Queensland, AustraliaRe-established Pete Morgan Technology to deliver ICT consulting, technology strategy, and infrastructure projects across Queensland. Current engagement — (see below).
Best Practice SoftwareSystems Engineer
Jun. 2024 - Dec. 2025Bundaberg, QLDJoined a four-person infrastructure team supporting BAU across on-premises, Azure, and hybrid environments. Delivered Windows 11 fleet migration, Patch Tuesday compliance to 95%, and infrastructure project backlog clearance. Transitioned to contractor engagement on completion. KEY OUTCOMES
• Brought Patch Tuesday fleet compliance to a consistent 95% each month — overhauled automatic deployment rules, WSUS integration, and SCCM client health to get there.
• Designed an 11-month Windows 10 end-of-life rollout plan to match the business's appetite for change. Completed it in 3 months — 100% of the fleet migrated to Windows 11 with zero user issues.
• Rebuilt the SCCM application catalogue — updated all 65 applications to current versions, restructured assignments using AD security group abstraction for simple user-to-app provisioning, and reorganised users into org chart groups for department-level deployment. That abstraction model is still in use and is being lifted directly into Intune under the current engagement.
• Replaced ageing, out-of-warranty Dell switches and consumer-grade Ubiquiti wireless with a full Meraki stack — cloud-managed switching and wireless across multiple sites from a single pane of glass.
• Audited 121 on-premises and Azure servers — identified ownership, dependencies, and security posture; retired, upgraded, or fortified assets based on a structured plan.
Bundaberg Home Theatre and Cabling ServicesSenior Telecommunications Technician
Jul. 2023 - Jun. 2024Bundaberg, QLDRelocated to Bundaberg and spent the first year working alongside electricians, builders, and construction crews across 13 projects — greenfield builds, reconstructions, and infrastructure upgrades across an aeromedical training academy, schools, farms, estates, theatres, retail, and council infrastructure. Three of those projects were under Murchie Constructions, back-to-back. PROJECTS
• RFDS Aeromedical Training Academy — greenfield; first facility of its kind in Australia. End-to-end structured cabling, fibre backbone, CAT6A, comms rooms, certification and handover. Built to support high-bandwidth flight simulation systems.
• Wintergarden Forum — $7.5M heritage theatre refurbishment (Murchie Constructions). Structured cabling, fibre, AV, and NBN across a multi-level heritage building.
• Saint Lukes Anglican School — two greenfield builds: 1000+ seat Performance Centre and Upper Learning Building. Fibre, CAT6A, AV, CCTV, and access control.
• TAFE Queensland Bundaberg — reconstruction across Blocks A–E (Murchie Constructions), $100M state initiative. CAT6A, fibre, and AV.
• Residential estates — PON fibre across five developments: Spring Lakes, Ingenia, Thyme, Latitude, Edenbrook.
• Greenfield commercial — Anaconda, Splitters Farm, Pacific Blue Carwash, BRC CCTV.
• Additional reconstructions — Bundaberg Christian College, Ultons Complex.
Pete Morgan TechnologySole-Trader (Various) IT Infrastructure, Security and Telecommunications Consultant
Dec. 2021 - Jul. 2023Cannonvale, QLD• Delivered specialised IT consultancy services to construction, government and private sector clients • Engineered and implemented sophisticated structured and wireless network solutions utilising fibre optics, copper, RF and IF transmission • Formulated robust security architectures by integrating CCTV, access control and alarm systems • Pioneered the design and development of multi-dwelling and hospitality TV/satellite distribution systems utilising 3 and 5-wire configurations • Oversaw the migration of legacy IT systems to modern cloud platforms including Azure, Office365 and Google • Directed the creation and deployment of distributed audiovisual delivery networks
Pete Morgan TechnologySole-Trader (Micks Managed IT Services) Office 365 Migrations Project
Jan. 2021 - Dec. 2021Cannonvale, QLD
Pete Morgan TechnologySole-Trader — IT Infrastructure, Security & Telecommunications Consultant
Jan. 2021 - Jul. 2023Mackay, Airlie Beach, Bowen and Whitsunday IslandsOperated as a sole trader consulting to electricians, builders, and engineers across the Whitsunday, Mackay, and Bowen regions — providing ICT design, NBN applications, and infrastructure installation on construction and private sector projects where technology scope fell outside their core trade. During 2021, engaged by Mick's Managed IT Services to clear a backlog of Office 365 migrations across their regional client base — mailbox, OneDrive, and SharePoint migrations for businesses ranging from 5 to 30 users.
DMK Industries Pty LtdSecurity & Data Projects
Jul. 2019 - Nov. 2020Mackay, Airlie Beach, Bowen & Whitsunday IslandsManaged the security and data projects stream at DMK Industries — delivering ICT, AV, CCTV, and telecommunications scope under electrical tenders across construction and government projects in the Whitsunday, Mackay, and Bowen regions. KEY CONTRIBUTIONS
• Scoped, designed, and delivered the Whitsunday Regional Council fibre optic backbone renewal — 2.4 kilometres of continuous twin fibre optic cable along Proserpine Main Street with no joints. Coordinated civil works, traffic management, and council stakeholder engagement. Delivered on time and on budget.
• Coordinated and installed ICT, AV, and distribution infrastructure for the WRC Administration & Disaster Management Building — structured cabling, fibre, IPTV, FTA/satellite headend, and AV systems.
• Installed structured cabling, CCTV, security, and AV infrastructure for Flagstaff Hill Cultural & Conference Centre.
• Replaced MW-class SMA inverters across Collinsville and Hayman Solar Farms — working daily with electrical crews on live generation equipment.
• Designed and installed structured cabling, CCTV, security, and AV for the United new-build service station in Bowen.
• Installed CCTV, FTA, and satellite infrastructure for the Cruise Whitsundays Reefworld pontoon at Hardy Reef.
• Maintained and upgraded PA and CCTV systems across the Cruise Whitsundays ferry fleet.
Whitsunday Information TechnologyFounder/Managing Director
Oct. 2012 - Jul. 2019Mackay, Airlie Beach, Bowen & Whitsunday Islands Founded and built Whitsunday Information Technology into the region's IT infrastructure provider. Scaled the business to approximately 700 endpoints under management across 50 local businesses — from SMBs to Whitsunday Regional Council and Telstra Corporation. Two years in, I acquired a technical and cabling business from an electrical company — transforming Whitsunday IT from a pure IT/MSP into a full infrastructure provider covering structured cabling, fibre optics, CCTV, access control, satellite/MATV, security, and telephone systems. I ran the business end-to-end: strategy, operations, P&L, service delivery, vendor management, and trades coordination. At peak, $1.25 million in annual turnover across two branches and 9 staff. KEY PROJECTS
• Daydream Island Resort — post-Cyclone Debbie ICT rebuild, 240 rooms, fixed resort-opening deadline
• Club Crocodile Airlie Beach — $6M hotel refurbishment, 160 rooms stripped to shell
• Hidden Cove Precinct, Hamilton Island — fully suspended cable design, first Foxtel TDT headend in the region
• Hayman Island — One&Only luxury villas, contractor camp fibre optics, and staff village TV headend (88 rooms)
• Heart Hotel Airlie Beach — complete 40-room luxury hotel ICT and guest services
• Orionstone Pty Ltd, Porters Hardware / Woodman's Mitre 10, and Haynes Mechanical — IT infrastructure management, server rationalisation, and cloud migration across multiple regional businesses PARTNERSHIPS
Microsoft Partner | Telstra Channel Partner | Matchmaster Regional Partner
Hamilton Island Enterprises Pty LtdInfrastructure & Support Manager
Feb. 2007 - Oct. 2012Hamilton Island, Queensland, Australia• Managed IT helpdesk operations to deliver consistent and high-quality support for guests, staff and residents • Facilitated the transition from NEC on island communications to Telstra including networks separation • Specified and implemented high performance networking as part of the Qualia, Yacht Club and villas and Dent Island Golf Club constructions • Steered maintenance, change control and procurement processes while securing advantageous contracts through effective liaison with third-party providers • Piloted major construction projects and supervised critical infrastructure upgrades to ensure efficient refurbishment and system integration co-ordinating with internal departments including Hotel Operations, Engineering and HR
Hamilton IslandInfrastructure & Support Manager
Feb. 2007 - Oct. 2012Hamilton Island, QLDManaged all IT infrastructure, telecommunications, and technology operations for Hamilton Island — not a single resort, but an entire island ecosystem encompassing airports, marinas, transport, power generation, emergency services, luxury resorts, staff accommodation, residential properties, and commercial tenants. KEY CONTRIBUTIONS
• IT Framework transformation — from 26 effective areas with 34 major shortfalls to 79 effective with 7 major shortfalls, working within a programme set by the CIO and CFO.
• Island-wide Telstra migration — after-hours cutover of the entire telecommunications infrastructure from NEC to Telstra, closing out HIE's final high-risk ISP dependency.
• Copper network remediation — scoped externally at 1 year and over $1 million, delivered in 5 months for $120K. Telstra acquired the infrastructure for $1.
• HP ProCurve island-wide network — routed and switched architecture across 65 edge cabinets carrying 13+ concurrent service types.
• Three concurrent greenfield builds — Qualia Resort, Dent Island Golf Club, Great Barrier Reef Yacht Club & Villas.
• 2 x 24-core submarine fibre optic cables across Dent Passage plus redundant microwave link.
• Ezestream in-room entertainment — 490 rooms, ahead of schedule and under budget.
• SAFLOK island-wide access control — guest rooms, staff, corporate, airport, and infrastructure sites. AWARDS
Bob Oatley Chairman's Award (2008) | Gold Eminence (2008, 2011) | Silver Eminence (2008)
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